Recent Posts

Locally Owned for 28 Years in the Quad Cities!

7/15/2022 (Permalink)

SERVPRO of Davenport/Bettendorf is locally owned and family operated and has been a trusted restoration company in Quad City communities for 28 years. We are dedicated and passionate about helping homeowners and businesses in our communities recover from disasters, ranging from damage caused by fire, water, flood, mold, and more.

Coupled with our national backing from SERVPRO Industries—which gives us the proprietary equipment, chemicals, and training to provide unmatched services—we have highly trained local professionals ready to assist you with your restoration needs. In fact, some of our employees have been with us from the beginning, giving them up to 28 years of experience with SERVPRO. Our trained local professionals live and work in our Quad City communities and are ready at a moment’s notice to make your disaster “Like it never even happened.”

If you want to work with a locally owned business with 28 years of experience in our community providing restoration services, choose SERVPRO for all of your disaster and clean-up needs!

Highly Trained!

7/15/2022 (Permalink)

Highly Trained Staff

At SERVPRO of Davenport/Bettendorf, our staff is highly trained in all aspects of property damage restoration. Our employees receive ongoing training that is both hands-on and web-based.  Additionally, our employees obtain certification from the Institute of Inspection and Restoration Certification (IICRC). The IICRC is the certifying body for the cleaning and restoration industry. IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Given our dedication to employee development, rest assured our restoration professionals will make damage to your home or business “Like it never even happened."

Technology

SERVPRO of Davenport/Bettendorf uses advanced technology to bring your home or business to preloss condition effectively, reliably, and as fast as possible. Our advanced technology incorporates scientific principles from the field of Psychrometry. By controlling humidity, airflow, and the temperature of your property, we are able to remove moisture and dry affected areas quickly, preventing additional damage. 

Examples of tools we use:

  • Infrared cameras and moisture sensors identify water location—it’s the water you can’t see that does the most damage.
  • Thermo-hygrometers measure both temperature and relative humidity, which allows us to calculate specific humidity, dew point and vapor pressure.
  • Commercial Dehumidifiers, both refrigerant and desiccant, absorb moisture from the air
  • DryBook Mobile is SERVPRO’s proprietary software program that uses the latest technology to ensure your property is drying quickly and efficiently. DryBook provided real-time documentation of the drying process and validates that the equipment used and services performed are executed to the IICRC Standard.

24 Hour Emergency Service

SERVPRO of Davenport/Bettendorf provides emergency services 24 hours a day, 7 days a week. This means no matter the day or time, we are here to help in your time of need. We are also faster to any size emergency, helping you to minimize damages to your property, as well as the cost of cleaning and restoration. This is especially important with water, as it spreads rapidly throughout your property into floors, walls, and furniture.

If you have an emergency, let SERVPRO of Davenport/Bettendorf use our talented staff, advanced technology, and rapid response to make it “Like it never even happened." Call us at 563-386-3540.

Why Choose SERVPRO for Unpleasant Odor?

7/15/2022 (Permalink)

Unpleasant odors can be tough to get rid of in your home or business. This is especially true following a fire. Even a small fire can cause oppressive odors to linger for years unless the soiled areas are properly cleaned and deodorized. Left untreated, the aftermath of the soot and smoke from fires can become permanent. This is because, as smoke and soot travel throughout your structure, residues and deposits can get left behind in hard-to-reach places; the longer this sits, the more time it has to soak into the affected surfaces or materials.

At SERVPRO, our highly trained technicians have years of experience cleaning and deodorizing odor sources. Whether you have odor caused by fire, mold, pets, or cigarette smoke, we have the experience and expertise to tackle any size job at your home or business. We do not simply cover up the orders with fragrances; instead, our team of professionals pin-point the exact location of your odor and eliminate the source. Once we identify the source, we use our own proprietary cleaning products designed to eliminate odors and prevent them from returning. This service also includes any items within range of your odor problem that also need treatment, such as furniture, draperies, floors, walls, HVAC systems, ceilings, and more.

If you are in need of deodorization services, call SERVPRO of Davenport/Bettendorf today at 563-386-3540 and we will make it “Like it never even happened.”

Keep your Employees Safe!

7/15/2022 (Permalink)

As a business owner, you know how important it is to keep your valued employees safe. Having proper smoke detectors, sprinkler systems, security cameras, and other safety equipment is a great place to start. What if there is a tornado though? Do your employees know the safest place to escape to? Or a broken pipe? Do your employees know how to respond? More than having equipment in place, it’s important that your staff is well informed and knows how to respond in an emergency.

We recommend sitting down once a year on your own or with a leadership team to create a list of disasters that could happen and create plans for how you and your employees should respond. Then sit down with your team and review individual roles and responsibilities for different emergency situations. Make sure every new hire is aware of the plans you have in place to keep them safe and gather emergency contact information as a part of your hiring process.

Remember that SERVPRO is always Here to Help®. Let us set up an Emergency Response Plan for your business so you have shutoff and contact information for your business in one location. Should  disaster ever strike your business, call us to make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Lightening Safety!

7/15/2022 (Permalink)

Summer is the season when lightning is most prevalent, though it can actually strike any time of year. Lightning strikes in the United States about 25 million times every year. Though rare, lightning strikes on humans can be fatal. On average, about 47 people are killed by lightning strikes every year, while hundreds more are left seriously injured.

As we enter the lightning season, it is important to know how best to stay safe. Below is a list of tips that will help you avoid injury or even death:

  • Avoid open spaces during a thunderstorm
  • Avoid metal structures just as fences or even electrical wiring
  • Avoid trees, metal towers, and utility poles
  • Try to stay indoors if possible
  • Even though the skit may look clear, that doesn’t mean you are safe from lightning. If you hear thunder, you can be struck by lightning

Backyard Safety Tips!

7/15/2022 (Permalink)

BACKYARD SAFETY TIPS TO PREVENT HAVING A FIRE!

As the weather gets warmer, we tend to be outside more. We are using grills, fire pits, and patio heaters, and guess what; they all carry a risk of having a backyard fire. Here at SERVPRO of the Quad Cities, we want to help you stay safe from any backyard fires, here are a few tips to help have a safe, fun, relaxing summer enjoying your backyards with family and friends.

Fire Pits:

Keep all flammable items away from the pit

Keep it at least 10 feet from structures

Watch out for electrical wires

Keep an eye on kids and pets

Patio Heaters:

Only use them in well-ventilated areas, i.e., outdoors

NEVER use indoors

Don’t use them when it's windy

Keep an eye on kids and pets

Know how to shut off if needed

Grilling:

Propane and charcoal should be used only outside

Keep away from home, railings, and fences

Make sure to remove the grease

Always supervise the grill…never leave it unattended

So, if you are having a get-together, please follow these helpful tips.

As always, if a fire breaks out…you know who to call. SERVPRO of the Quad Cities will help you, we offer full-service capabilities with 24/7 service and will respond quickly to assess the damage and your best options. We will make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Lightening and Fire!

7/15/2022 (Permalink)

If your home or business is struck by lightning, you need to call the fire department immediately. Even if you do not see, hear, or smell a fire, it is better to be safe and prepared. When lightning strikes a structure, it can start a fire in attics or walls. So, while it may not seem like there was any damage, there could be an undetectable fire starting somewhere in your structure.

Why does this happen? When lightning passes through your home, it may take several paths to make its way to the ground as fast as possible. It may jump from outside lines to water pipes, or even from your gutter to window frame, and then to your electrical wiring in your walls.

It is best to be safe and call your local fire department to inspect your home or business to avoid significant damage.

Firework Safety!

7/1/2022 (Permalink)

Did you know that more fires are reported on Independence Day than any other day of the year, with more than half of those fires caused by fireworks? Yep! With it being the holiday weekend, we figured we would share some helpful tips to keep you, your family, and all of your possessions safe! Many of these accidents can be avoided if you are taking the proper safety measures, read some of Brendan Rimetz suggestions below!

Have a designated shooter!

A responsible adult should be in charge of shooting off fireworks, one who has not been impaired by any drugs or alcohol! The National Safety Council suggests wearing safety glasses as eye and face damage are the most common forms of firework-related injury.

Know the fireworks you are using, and do not use illegal or homemade fireworks!

Read all safety and warning labels, and do not use fireworks that have been bought illegally or have no warning labels. You should always buy from a licensed dealer. Using the fireworks how they are intended to be used is also important.

Tampering with legal fireworks or building your own is dangerous and can lead to unexpected explosions. Fire Chief and NCFS board member Kyle L. Lenn, of Ralston, Nebraska, says the majority of the accidents he has responded to weren't caused by fireworks but by illegal explosives that people made and treated like fireworks.

Have water ready!

Keep a hose and a bucket of water close at hand. Use the hose to put out stray flames or sparks from firecrackers. Hose down any duds, or fireworks that do not ignite when lit, and let them sit for at least 20 minutes before handling to ensure they aren't delayed starters. After the wait time has elapsed, soak the firework in a bucket of water for an additional 15 to 20 minutes before disposing of it.

Be aware of your surroundings!

Plan where people will be sitting and the direction in which aerial fireworks will be firing beforehand. When purchasing any type of firework, keep the size of your space in mind and determine required spectator distances beforehand so you don't bring home something you shouldn't be lighting. Make sure onlookers are a safe distance away.

An Emergency Supply Kit could prove life saving when a storm hits

7/1/2022 (Permalink)

When a storm is bearing down on your home there is one thing that could prove life-saving to your family if the storm causes major damage to your home or neighborhood. This is the Emergency Supply Kit. Every home should have a kit made in case of a massive storm damages your home or business. These are the recommended items that you should have for your Emergency Preparedness Kit for your home or business.

Water (one gallon per person per day)

Food (non-perishable 3-day supply)

Manual can opener

Battery-operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries

Flashlight and extra batteries

First Aid Kit

Whistle to signal for help

Clothing

Dust masks or bandanas

Plastic sheeting, garbage bags, and duct tape

Wrench or pliers to turn off utilities

Local Maps

Hygiene items

Important documents such as copies of insurance policies identification and bank account information

Cash

Fire extinguisher

Matches in a waterproof container.

Faster to your Davenport, Bettendorf, Clinton, or Muscatine Water Damage Event

7/1/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Davenport/Bettendorf provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Davenport/Bettendorf arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (563) 386-3540

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.