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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to do when affected by storm damage

6/6/2018 (Permalink)

SERVPRO of Davenport/Bettendorf specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (563) 386-3540

What is the mold remediation process?

5/2/2018 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following are “typical” steps taken to remove mold:

1. Call (563) 386-3540 SERVPRO Davenport/Bettendorf

A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

 2. Inspection and mold damage assessment

Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

 3. Mold containment

Various containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

 4. Air filtration

Specialized filtration equipment captures microscopic mold spores out of the air. Our professionals utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

 5. Removing mold and mold-infested materials

This will depend on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.

 6. Cleaning contents and belongings

We can help you clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. Trained to remove odors and deodorization using fogging equipment.

 7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO Davenport/Bettendorf at (563) 386-3540 if you need assistance. We understand mold and mold growth and have the training equipment to remediate mold in your home or business.

7 things you need to know about smoke alarms

5/1/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained. Below are a few tips to take into consideration when thinking of your home or businesses fire alarms.  

1. Test smoke alarms monthly.

Hold down the test button to hear the alarm sound. If faint or non-existent, it’s time to replace the batteries.

2. Know when to replace the batteries and the unit.

Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten.

3. Identify how many smoke alarms you need.

According to the National Fire Protection Association (NFPA), smoke alarms should be on every level, including the basement. It is recommended to install a smoke alarm in every bedroom.

4. Do not paint your smoke alarm.

Smoke alarms are designed to have airflow. Painting your alarm may cause issues with fire detection.

5. Smoke alarms should be interconnected.

All of the alarms in the home should sound, not just one. This keeps all quarters notified.

6. Consider a combination alarm.

Carbon monoxide gas is extremely toxic and dangerous. It is odorless and tasteless, making it very difficult to detect. Purchase a fire alarm that includes a carbon monoxide sensor.

7. Ask a professional to install detectors.

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. And remember, when in doubt throw it out. It’s always better to be safe than sorry.

For more information on Emergency Preparedness, contact SERVPRO of Davenport/Bettendorf at (563) 386-3540.

Do’s and Don’ts of drying out clean water in home or business

5/1/2018 (Permalink)

The following are a few helpful tips on action you or your family can follow until SERVPRO of Davenport/Bettendorf arrives:

DO

  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove oriental rugs or other colored rugs from wet wall-to-wall carpeting or hardwood floors.
  • Open and place luggage in sunlight to dry, if possible.

DON’T

  • Leave wet fabrics in place; dry as soon as possible.
  • Leave books, magazines or other colored items on wet carpets or floors.
  • Use TV’s or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Take the proper precautions when dealing with water damage. Even small water damages have the potential to cause serious structural and indoor air quality issues over time. Your local SERVPRO professionals have the training and equipment to help make it, “Like it never even happened.” Call us at (563) 386-3540.

What you should have in your emergency supply kit

5/1/2018 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 land-falling deadly hurricanes

Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your risk

Understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family.

Take action

Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example

Share your story with co-workers, family, and friends. Your preparedness story will inspire others to do the same.

Build an emergency supply kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO Davenport/Bettendorf professionals for additional readiness tips and tools, including SERVPRO’s FREE Emergency Ready Profile. Learn more and be “Ready for whatever happens!”

(563) 386-3540

Who to call for a water damage

4/11/2018 (Permalink)

Water Damage Who to call for a water damage Our highly trained crews are ready to respond 24/7 to storm or flood damage in the Quad Cities and surrounding areas.

SERVPRO of Davenport/Bettendorf specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

Whether storms hit Davenport, Bettendorf, Muscatine, or Clinton, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 563-386-3540

Be prepared for severe weather

1/5/2018 (Permalink)

Being prepared to act quickly can be critical to staying safe during a weather event. Many businesses affected by major disasters never reopen—especially if they do not have an emergency plan in place. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared.

Know Your Risk.

Understanding the type of hazardous weather, how it can affect you, your family or employees is important. Check the weather forecast regularly, and obtain a NOAA Weather Radio.

Take Action.

Create a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and materials in a safe place.

Be an Example.

Share your preparedness story with your family and friends. Inspire others to do the same.

Preparation is key in making it through any size disaster and having a plan in place may help. Don’t wait until disaster strikes. Call SERVPRO of Davenport/Bettendorf at (563) 386-3540 to establish your Emergency Ready Profile and be “ready for whatever happens.”

Mold removal process

1/5/2018 (Permalink)

Mold can spread extremely quickly; in as little as 48 hours it can become a problem in your home or business. Although every mold damage scenario differs, the general mold remediation process stays the same. Below are the “typical” mold removal steps for this process:

  1. Call SERVPRO of Davenport/Bettendorf at (563)-386-3540.

The mold cleanup restoration process begins when you call us. We will assess your situation by asking you a series of questions to help determine the necessary equipment, resources, and personnel needed.

  1. Inspection and mold damage assessment

We will carefully inspect your property for signs of mold using various technologies to detect mold and hidden water sources. Mold can be hidden from plain view. 

  1. Mold containment

Various containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air filtration

Specialized filtration equipment captures microscopic mold spores out of the air. Powerful “air scrubbers” and HEPA vacuums will be utilized to prevent the spread of these mold spores.

  1. Removing mold and mold-infested materials

This will depend on the amount of growth and the types of surfaces on which the mold appears.

  1. Cleaning contents and belongings

We will clean your furniture, décor, curtains, and other restorable items affected by mold.

  1. Restoration

Depending on the level of damage, restoration may involve minor repairs, such as replacing drywall, paintings, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO Davenport/Bettendorf at (563) 386-3540. We understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Managing mold

1/5/2018 (Permalink)

Contraire to the popular belief, not all mold is dangerous. Some mold is useful. Fungi and mold naturally occur in our environment. More than 100,000 different types of fungi have been discovered. Fungi is present in our everyday lives in bread and baked products. Although some types are useful, some may be harmful. Excessive amounts of mold and mold exposure may present negative effects for some people.

The intrusion of water into your home or business may result in mold growth. Water intrusions can be caused by storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water intrusions are not addressed immediately, then the risk of harmful mold increases. Organic materials found inside a building such as wood, drywall, paper, and insulations, provide a food source for mold, allowing growth to flourish.

When determining if you have a mold problem, be alert for: the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity.

If you fear you have a mold problem, call SERVPRO of Davenport/Bettendorf at (563) 386- 3540. We are here to help.

Ready plan to stay in business

1/5/2018 (Permalink)

Ready business asks companies to take three simple steps: plan to stay in business encourage your people to become Ready and protect your investment.

Ready Business, and extension of the ready campaign, helps business owners and managers of small and medium sized businesses prepare their employees, operations and assets in the event of an emergency. The business section of Ready.gov contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency.

The following are a few suggestions to help you develop an emergency escape plan:

Organize an emergency preparedness procedures review with employees to review your company’s emergency plans.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.

Conduct office evacuation exercises and drills. Have SERVPRO conduct a no cost ERP for your business.

Call SERVPRO Davenport/Bettendorf at (563)-386-3540 to establish your Emergency READY Profile.

How to manage damage from clean water or damage from contaminated water

1/5/2018 (Permalink)

Damage from clean water

  • Shut off the water source if possible or contact a qualified professional to do so
  • Turn off circuit breakers from wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from contaminated water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO Davenport/Bettendorf at (563) 386-3540.

Tools to help you be prepared for severe weather

1/5/2018 (Permalink)

One of the easiest ways to protect yourself during sever weather is to have a weather radio in your home or office. It is just as important to have a radio as it is to have a fire alarm according to the National Oceanic and Atmospheric Administration.

A weather radio is designed to alert you of dangerous weather situations. Allows you to be warned in order to be safe. Most major retailers and online stores offer weather radios with these features for around $30. The following are the most important features to look for in a weather radio:

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county)..
  • Ease of programming.

Remember to be safe and keep track of weather conditions. When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. Call SERVPRO Davenport/Bettendorf at (563) 386-3540 to get the team that’s faster to any size disaster.

Be ready with the SERVPRO Emergency Ready Program

1/5/2018 (Permalink)

The SERVPRO emergency READY Profile (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO ERP, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off valve locations and priority areas. It is also accessible online using your computer or tablet; download SERVPRO’s free ready plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO Davenport/Bettendorf as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a system more than 1,700 franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.

The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO Davenport/Bettendorf at (563) 386-3540 to establish your Emergency READY Profile. 

What you need to know about mold

1/5/2018 (Permalink)

When determining if you have a mold problem, be alert for: the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity. The intrusion of water into your home or business may result in mold growth. Water intrusions can be caused by storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water damages are not addresses right away, the resulting damage can be an increased risk of harmful mold.

SERVPRO professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for an extended period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. Once the environment is dry, I tis important the structure is properly cleaned.

If you fear you have a mold problem, call SERVPRO Davenport/Bettendorf at (563) 386-3540. A technician trained in mold remediation will examine the structure and determine the steps needed to contain and clean the affected areas.

Effective drying process to rid water and mold

1/5/2018 (Permalink)

There’s no such thing as a small disaster—especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business.

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Davenport/Bettendorf professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages such as mold.

If your business suffers from a water or mold damage give SERVPRO Davenport/Bettendorf a call at (563) 386-3540. We are ready to help.

Shocking facts about lightning

1/5/2018 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be aware.

Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors.

Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete.

Do not lie on concrete floors and avoid leaning on concrete walls. Lightening can travel through any metal wires or bars in concrete walls or flooring.

If you fear you have storm damage, call SERVPRO Davenport/Bettendorf at (563) 396-3540. We are here to help.

Fire, Smoke and Soot Restoration Services

1/4/2018 (Permalink)

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Davenport/Bettendorf will pretest to determine the extent of damage. We use specific equipment and cleaning products to clean and protect different types of surfaces. Depending on the amount of soot, we may even be able to reduce the cost of recovery by cleaning lighter soot deposits.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. We will begin by inspecting and testing all fabrics in the structure in order to determine the most appropriate cleaning method. All other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. IF requested, we can provide an inventory list of all “to be claimed” items.

Deodorization

SERVPRO of Davenport/Bettendorf provides specialized services which ride your property of offensive odors left by fire or smoke damage. It is important to note that we do not merely mask the doors with a fragrance, we seek out the sources of the odor and remove them.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540. We are always here to help.

Emergency Fire Damage Process Overview

1/4/2018 (Permalink)

One Hour

Within one hour from notice of loss, SERVPRO of Davenport/Bettendorf will contact you to arrange for service. You will know help is on the way.

Four Hours

A project manager will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

A project manager will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting

A project manager will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours

A verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager,

Cleaning, Restoration, and Deodorization

SERVPRO Davenport/Bettendorf professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-Through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your property does suffer fire damage, we are readily available 24 hours a day, 7 days a week, and 365 days a year. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540. We are always here to help.

Additional services we can provide to restore your business

1/4/2018 (Permalink)

  • Board ups- In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outside factors.
  • Inventory- SERVPRO of Davenport/Bettendorf uses Contents Claim Inventory Service technology which can generate a comprehensive room by room inventory check. Contents are categorized as salvageable, non salvageable and questionable.
  • Move-outs- If prolonged exposure to the loss event could cause additional damage to your contents, your contractor requests relocation of the contents, or the safety of your contents is a concern, a move out may be recommended.
  • Electronics cleaning- Smoke residues can contain acids that corrode metal surfaces when moisture is also present. IF the residues are not removed, corrosion can eat away at the metal casing and can ultimately cause electronic failure in the device.
  • Artwork- Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of valuable art requires the use of a trained art restorer, while less expensive art may not warrant these costly specialized services.

If your commercial property needs any of these additional services, give SERVPRO of Davenport/Bettendorf a call at (563) 386-3540.

An empty restaurant can cost you money

1/4/2018 (Permalink)

No matter the reason, when a restaurant is unable to open its doors, the cost can become significant. SERVPRO Davenport/Bettendorf understands the urgency of getting fire, water or mold damages taken care of quickly and correctly to minimize business interruption and recovery costs.

We provide 24-hour emergency services, as well as specialized cleaning services for emergency or special situations. We utilize 1-4-8 Service Response Guidelines to help ensure fast response and timely mitigation. Additionally, we offer maintenance services, such as hood and kitchen exhaust cleaning, helping to ensure your restaurant is always clean and ready for business. Our goal is to get your business up and running as fast as possible while reducing or eliminating interruptions. We work around your schedule—your convenience. We are here to help.

If your restaurant needs any of these services, give SERVPRO of Davenport/Bettendorf a call at (563) 386-3540.

Halt Winter Heating Hazards

12/19/2017 (Permalink)

Around this time of the year, we encounter changes in weather and low temperatures. In an effort to stay warm, many people use alternative heat sources such as fireplaces or space heaters.

According to the National Fire Protection Association, the annual direct property damage from heating fires is estimated at a whopping $1 billion dollars. This is a serious matter and it is important to abide by the following safety tips to reduce your risk of a heating-related fire:

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container at a safe distance away from your home. 
  • Remember to turn portable heaters off when leaving the room or going to bed. 
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
  • Test smoke alarms monthly. 

If your property does suffer fire damage, we are readily available 24 hours a day 7 days a week. Contact SERVPRO of Davenport/Bettendorf at 563-386-3540. We are always here to help.  

Be Ready!

12/19/2017 (Permalink)

No one ever plans on a disaster, but you can and you must prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are "Ready for whatever happens".

Below is a list of advantages of the Emergency READY Profile:

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your SERVPRO Davenport/Bettendorf as your disaster mitigation and restoration provider.
  • Identification of the line of comment for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

Preparation is key to make it through any size disaster. Having a plan  in place will help minimize the business interruptions when a situation of this matter occurs. Don't wait until disaster strikes-be READY. Call SERVPRO Davenport/Bettendorf at (563) 386-3540 to establish your Emergency READY Profile. 

Holiday Safety: By the Numbers

12/19/2017 (Permalink)

The Holiday season is a time for joy and happiness. But unfortunately, at times it can also bring danger. Fires around the winter time are at it's peak. They can claim the lives of many Americans and injure even more. The statistics below are provided by the United States Fire Administration (UFSA): 

400

The average number of lives lost due to holiday fires. 

1,650 

The average number of injuries due to holiday fires.

$990 million

The average cost in damages due to holiday fires. 

We can decrease these numbers by taking safety precautions. Always remember to:

  • Use only non-flammable decorations
  • Maintain Holiday lights
  • Do not overload electrical outlets
  • Avoid using lit candles
  • Don't block exits 

Consider all of this information as you enter the holiday season. Whether you are ready for the holidays or not, SERVPRO will always be ready. And always ready to help you. If disaster does strike your home or business during the holiday season, SERVPRO of Davenport/Bettendorf is on call 24 hours a day, 7 days a week,  365 days a year. Call us at (563) 386-3540.

Is your business winter ready?

12/19/2017 (Permalink)

If you are not prepared, cold weather can elicit a drastic impact on your business. From heavy rain to freezing temperatures to damaging winds, sleet, or snow. All of these are serious weather related situations that may cause property damage. 

While you cannot control the weather, you can control your preparedness. You can take steps to help prevent costly damages. Consider taking the following precautions to protect your commercial property:

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water should be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor facets, consider shutting water off at the main valve in the basement. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 
  • Ask SERVPRO Davenport/Bettendorf to complete an Emergency READY Profile for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster. 

When winter weather strikes, call SERVPRO Davenport/Bettendorf at (563) 386-3540 to strike back. 

2017 A Year of Storms—Were You Prepared?

12/8/2017 (Permalink)

Major storms from Hurricane Harvey that ravaged the Texas and Louisiana gulf shores and Hurricane Irma that tore a path from the northeastern Caribbean Islands to the gulf shores of the Florida coast to 1,321 tornadoes that occurred from January through August all brought devastation across the United States.  Often times we do not know where or when disasters or emergencies will strike, but you can be ready.

Now is the time to think about the basics—the things you would need in advance of an emergency; how will you communicate, what supplies do you need to keep in your home, car or office.  The more you know about what to do in a storm emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Recommended Items for a Basic Emergency Supply Kit

  • Water, one gallon per person, per day
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio—preferably a NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Garbage bags, plastic sheeting and duct tape
  • Wrench or pliers to turn  off utilities, if necessary
  • Hygiene items
  • Important documents such as copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Candles and matches in a waterproof container

If disasters do strike, call the professionals at SERVPRO Davenport/Bettendorf at 563-386-3540 to help you mitigate the damage and restore your life.  The first steps taken in a disaster situation can mean the difference between recovery and total loss.

8 Ways to Avoid Holiday Fires

12/7/2017 (Permalink)

December is the peak time of year for fires. In particularly, candle fires. Listed below are 8 things you should not do this holiday season:

  1. Do not place candles on cluttered surfaces. Place them at least 12 inches away from anything that burns.
  2. Do not use flammable decorations.
  3. Do not place Christmas decor close to any heat source. Christmas trees and decor should be at least three feet away.
  4. Do not overload electrical outlets.
  5. Do not link more than three Christmas lights together.
  6. Do not leave candles or lights on when you are leaving your property.
  7. Do not plug space heaters into extension cords. Only directly into outlets.
  8. Do not succumb to unattended cooking. Stay in the kitchen and keep an eye on cooking ware and cooking surfaces.

With all things considered, keep this list in mind as you prepare for holiday festivities. Our goal is to help keep homes merry and bright!

If disaster does strike, we are readily available 24 hours a day 7 days a week. Your local SERVPRO Franchise Professionals wish you a safe and happy holiday season!

What you need to know about electrical fires

12/7/2017 (Permalink)

As we are thrust into the colder months, the amount of time spent indoors increases significantly. As a result of this, more appliances are generated. Many light and heat sources are utilized for both warmth and for holiday decor. During this time of the year, it is no surprise that heating and electric bills rise. However, the risk of an electrical fire rises as well.  December and January are the peak months for electrical fires.

According to the National Fire Protection Association report, US Fire departments respond to approximately 48,000 electrical-related fires annually. The cause of these fires may be due to faulty circuits, overloaded outlets, or electrical failures. Further research cited that 74 percent of residential fires were caused by some type of electrical failure or malfunction which contributed to the ignition.

Avoid these electrical fires by following these safety precautions:

  • Replace or repair damaged or loose electrical cords.
  • Avoid running extension cords across doorways or under carpets. Consider having additional outlets added by a qualified electrician so you do not have to use extension cords.
  • Avoid overloading outlets. Plug only one high-wattage appliance into each receptacle outlet at a time.
  • If outlets or switches feel warm, frequent problems with blowing fuses or tipping circuits, or flickering or dimming lights, call a qualified electrician.  

Water, water everywhere

12/7/2017 (Permalink)

Water and moisture can cause both structural and content damage when unnoticed.  Even a small leak, left untreated, can lead to big loses. 

Because mold growth can begin in less than 48 hours, water damage should be handled by trained professionals who have the equipment and knowledge to treat the situation, regardless of the size.

If you experience a water situation there are some things you can do until help arrives;

  • Shut off the source of the water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas when access to the power distribution panel is safe from shock.
  • Remove as much water as possible by mopping and blotting.
  • Wipe water from wood furniture and remove from the wet area, if possible, otherwise place aluminum foil between furniture legs and wet carpet.
  • Remove from walls are wet area all items that are valuable or sensitive to moisture. e. – Paintings, art objects, computers, documents, etc.
  • Hang draperies with coated hangers to avoid contact with wet flooring.

If you have experienced water damage in recent months, call the professionals at SERVPRO Davenport/Bettendorf to access your situation and provide fast, effective clean up.

You Can Protect Your Property with Water Preventative Tools

12/7/2017 (Permalink)

Undetected water can cause a great deal of damage to a building structure and contents.  To prevent this type of disaster a home or business owner can install water detection systems.  Water leak detection systems help identify leaks which, in some circumstances, can help prevent a flood. Water monitoring systems are generally activated at the first sign of excess moisture or seepage resulting from a leak.

Water Alarms:  Water alarms also known as leak sensors are typically battery-operated stand-alone systems contacting a moisture sensor that will activate an audible alarm when moisture is detected.  Benefits of water alarms are accessibility and price.  They are fairly inexpensive and easy to install.

Water Systems:  While most water alarms simply notify you of a leak, water systems will actually shot off the water supply causing water damage.  The downside to water systems is that they only  apply to water caused by an appliance or water supply and do not  cover water that occurs from rain, broken pipes or or sump pump failure.

Leak Prevention Tips

Regularly check the following items for leaks:

  • Check roofing for deterioration.
  • Check gutters and downspouts for blockage.
  • Check basements and crawl space for moisture.
  • Check under and around appliances.
  • Check sinks and toilets.
  • Check HVAC for leaks and blockage.

If you suspect you have suffered a water damage—past or present, call SERVPRO Davenport/Bettendorf for fast, courteous and knowledgeable service.  563-386-3540

TIME IS MONEY

12/7/2017 (Permalink)

The old adage is never more true than when dealing with a water-damaged home or business.  Every minute matters, because every minute the property remains wet could turn primary damage into serious damage—or even permanent damage.  That’s why emergency response matters.

Floods, broken pipes and leaks don’t abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Davenport/Bettendorf is on call 24 hours a day, 365 days a year with state of the art equipment and proven methods to get the job done quickly and effectively.

If you find water creeping into your life, pick up the phone and call your local SERVPRO.  Their highly trained professionals can help you avoid the cost and inconvenience of serious and permanent damage to your home and possessions.  Call SERVPRO Davenport/Bettendorf at 563-386-3540—we’re faster to any size disaster.

Join the SERVPRO team as a Carpet Cleaning Technician

8/4/2017 (Permalink)

Carpet Cleaning Technician

SERVPRO of Davenport/Bettendorf-Moline/Rock Island is now accepting applications for full time, career-oriented team members. We specialize in residential and commercial cleanup and restoration caused by fire, water and mold.  In addition, we do carpet cleaning, duct cleaning, post construction, crime scene, biohazard, and vandalism cleaning.

We are rapidly growing operation with great opportunity for advancement!  Our team is seeking people who are comfortable working hard in challenging situations, enjoy meeting new people and have excellent communication skills. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

As a valued SERVPRO® employee, you will receive a competitive pay rate, benefits, and the opportunity to learn and grow.

As a Carpet Cleaning Technician, your primary responsibility will be to provide carpet, upholstery, and rug cleaning services utilizing our Showcase cleaning process.

Additional duties associated with this position include:

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Leave jobsite with a clean and orderly appearance.
  • Utilize tools and equipment to perform services.
  • Assist other technicians.
  • Perform cleaning processes following SERVPRO®
  • Follow instruction on written work orders.
  • Ensure clear two-way communication with manager and other technicians (especially regarding customer needs and concerns).
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.
  • Assume responsibility, deal effectively with problems, and exercise independent judgment when making decisions 
  • Complete detailed job records.
  • Work with production crew when not providing carpet services.

Minimum Requirements

  • Ability to work a rotating on-call schedule, and nights and weekends when necessary.
  • Valid driver’s license with clean driving record and ability to successfully complete a background check subject to applicable law
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products
  • High school diploma/GED
  • Basic math skills
  • Experience in cleaning/restoration preferred but not required.

Pay Rate and Hours

Starting wage between $11 - $12 per hour, depending on experience. We offer health and dental insurance, Paid Time Off (PTO), and SIMPLE Retirement Plan. 

Hours are Monday – Friday, 7:30am – 4:30pm (or until job complete), plus nights and weekends as necessary. 

To apply, email resume to ronda@SERVPROdavenport.com or stop into the office at 7208 N. Jebens Avenue in Davenport.

No phone calls please.

Join the SERVPRO team as a Cleaning and Restoration Technician

8/4/2017 (Permalink)

Community Join the SERVPRO team as a Cleaning and Restoration Technician We're Hiring!

Cleaning and Restoration Technician

SERVPRO of Davenport/Bettendorf-Moline/Rock Island is now accepting applications for full time, career-oriented team members. We specialize in residential and commercial cleanup and restoration caused by fire, water and mold.  In addition, we do carpet cleaning, duct cleaning, post construction, crime scene, biohazard, and vandalism cleaning.

We are rapidly growing operation with great opportunity for advancement!  Our team is seeking people who are comfortable working hard in challenging situations, enjoy meeting new people and have excellent communication skills. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

As a valued SERVPRO® employee, you will receive a competitive pay rate, benefits, and the opportunity to learn and grow.

Primary Responsibilities

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
  • Leave jobsite with a clean and orderly appearance.
  • Utilize tools and equipment to perform services.
  • Use ipad and software to record job related information
  • Assist the crew leader and other production personnel.
  • Perform production processes following SERVPRO® production guidelines.
  • Follow instruction on written work orders and per crew chief instructions.
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.
  • Assume responsibility, deal effectively with problems, and exercise independent judgment when making decisions 
  • Complete detailed job records.

Minimum Requirements

  • Ability to work a rotating on-call schedule, and nights and weekends when necessary.
  • Valid driver’s license with clean driving record and ability to successfully complete a background check subject to applicable law
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products
  • High school diploma/GED
  • Basic math skills
  • Experience in cleaning/restoration preferred but not required.

Pay Rate and Hours

Starting wage between $11 - $12 per hour, depending on experience. We offer health and dental insurance, Paid Time Off (PTO), and SIMPLE Retirement Plan. 

Hours are Monday – Friday, 7:30am – 4:30pm (or until job complete), plus nights and weekends as necessary.  

To apply, email resume to ronda@SERVPROdavenport.com or stop into the office at 7208 N. Jebens Avenue in Davenport.

No phone calls please.

Prepare your home before the storm!

7/19/2017 (Permalink)

Not only does summertime bring along warmer temps, it also brings the increased risk of damaging thunderstorms to the Davenport and Bettendorf area. SERVPRO of Davenport/Bettendorf are here to help you clean up your home or business after the storm, but right now we want to talk about what a home or business owner can do before a storm hits to help decrease the potential damages done to your structure. Here are some tips that could benefit you when a storm hits.

  • Remove dead or rotting tree branches that pose a threat to your property. These branches pose a greater risk to fall and cause damage
  • Secure any outdoor objects, such as lawn furniture, that could be blown away or that could potentially cause damage to your home or a neighbor's.
  • Shutter your windows, and be sure to secure any outside doors. If your are not able to shutter your windows, make sure to at least close your window blinds, shades, or curtains.
  • Before the storm hits your area, be sure to unplug any unnecessary electronic equipment

If a storm has damaged your home or business, do not hesitate to call SERVPRO of Davenport/Bettendorf at (563) 386-3540.

An Emergency Supply Kit could prove life saving when a storm hits

7/19/2017 (Permalink)

When a storm is bearing down on your home there is one thing that could prove life saving to your family if the storm causes major damage to home, or neighborhood. This is the Emergency Supply Kit. Every home should have a kit made in case of a massive storm damages your home or business. These are the recommended items that you should have for your Emergency Preparedness Kit for your home or business. 

  • Water (one gallon per person per day)
  • Food (non-perishable 3 day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing
  • Dust masks of bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Local Maps
  • Hygiene items
  • Important documents such as copies of insurance policies identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container.

Stay alert to the presence of mold

7/19/2017 (Permalink)

We here at SERVPRO of Davenport/Bettendorf deal with water damages everyday. Unfortunately sometimes water damage also brings along the prospects of potentially having mold. When an area has been affected by moisture, the potential for mold increases. When water has damaged your home or business, it is of extreme importance to remove the excess water and to make sure the structure is dry. If your home or business has had an ongoing moisture problem is very important to say alert to the following conditions.

  • The presence of visible mold
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused an undetected mold growth
  • Excessive humidity

If you think your home or business has mold do not hesitate to call SERVPRO of Davenport/Bettendorf at (563) 386-3540!

Summer is here! And so are the storms!

6/21/2017 (Permalink)

Storm Damage Summer is here! And so are the storms! SERVPRO of DAVENPORT/BETTENDORF is here to help the next time a storm damages your home!

When Storms Hit Davenport or Bettendorf be sure to call SERVPRO!

Summer starts today, and we have already had our fair share of storms around the Quad Cities. Living here in the midwest, we all know how much damage our severe thunderstorms can cause. Hail can wreak havoc on roofs. Heavy rains can cause lead to flooded basements. Wind can knock down trees that could potentially destroy your home.

No matter how much damage a storm causes to your home or business, always remember that SERVPRO of Davenport/Bettendorf is here to help with the clean up. Next time the sirens go off in your neighborhood, all the way from Muscatine to Clinton, remember that SERVPRO of Davenport/Bettendorf is more than ready to assist your home or business with the clean up.

If Your Davenport, Bettendorf, Muscatine, or Clinton Home or Business Has Been Damaged By A Storm Call SERVPRO of Davenport/Bettendorf at (563) 386-3540

If Your Home's Sump Pump Fails, SERVPRO of Davenport/Bettendorf Can Help!

6/21/2017 (Permalink)

Sump pumps are a very important feature to any home. Without getting technical, and to make a long story short, Sump Pumps keep your basement dry. When heavy rains hit, the pump kicks in and take water away from your home. It is extremely important to discuss your pump's coverage with your insurance agent, because sometimes these pumps can fail and cause damage to your home.

A power outage, from a storm for instance, can cause your pump to fail which could result in a flooded basement. SERVPRO of Davenport/Bettendorf have seen too many sump pump failures to count. We can't service your pump, but we can help clean up when a pump malfunction damages your basement.  

If your Davenport, Bettendorf, Muscatine or Clinton home has a flooded basement due to sump pump failure call SERVPRO of Davenport/Bettendorf at (563) 386-3540.

Davenport, Bettendorf, Le Claire, and Clinton Residents: Follow These Mold Safety Tips If You Suspect Mold

5/19/2017 (Permalink)

Mold Remediation Davenport, Bettendorf, Le Claire, and Clinton Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Davenport/Bettendorf for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Davenport/Bettendorf specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 563-386-3540

Does Your Quad Cities Home Have A Mold Problem

3/3/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 563-386-3540

For Immediate Service in IL/IA Quad Cities Call SERVPRO

3/3/2017 (Permalink)

SERVPRO of Davenport/Bettendorf provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Quad Cities Area home. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.



  • 24-Hour Emergency Service

  • Faster to Any-Sized Disaster

  • Highly Trained Restoration Technicians

  • A Trusted Leader in the Restoration Industry

  • Locally Owned and Operated

  • Advanced Restoration and Cleaning Equipment 


Have Questions? Call Us 24/7 – 563-386-3540


Residential Services


Whether your Quad Cities Area home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:



  • Water Damage Restoration

  • Fire Damage Restoration

  • Mold Remediation

  • Storm Damage Restoration

  • Cleaning Services

  • Building/Reconstruction Services


Commercial Services


There's never a convenient time for fire or Water damage to strike your Davenport or Bettendorf commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services



  • Commercial Water Damage Restoration

  • Commercial Fire Damage Restoration

Faster to your Davenport, Bettendorf, Clinton, or Muscatine Water Damage Event

12/9/2016 (Permalink)

Water Damage Faster to your Davenport, Bettendorf, Clinton, or Muscatine Water Damage Event SERVPRO of Davenport/ Bettendorf provides 24 hour fire and water damage restoration service in Davenport, Bettendorf, Clinton and Muscatine.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Davenport/Bettendorf provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Davenport/Bettendorf arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (563) 386-3540

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Quad Cities Commercial Property After A Water Damage Event

12/9/2016 (Permalink)

Commercial Restoring Your Quad Cities Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties in Davenport, Bettendorf or surrounding areas such as Muscatine and Clinton, are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Quad Cities home

12/8/2016 (Permalink)

SERVPRO of Davenport/Bettendorf is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow these tips to prevent a cooking fire from happening in your home.

10/6/2016 (Permalink)

Fire Damage Follow these tips to prevent a cooking fire from happening in your home. SERVPRO of Davenport/Bettendorf is available 24/7 to help if a cooking fire damages your home.

Cooking fires are the number one cause of home fires. With the following tips, given to us by our friends at the National Fire Protection Association, you will be able to minimize the chances of a cooking fire happening in your home.

 

Cooking Safety

  • If you are sleepy or if you have consumed alcohol, it is best to avoid using stove at all.
  • If you are frying, grilling, or broiling food, stay in the kitchen. Even if you have to leave the kitchen for even a short amount a time, turn off the stove.
  • Use a timer! Don't let yourself forget that you have food cooking.
  • Keep all flammable materials away from the stovetop. Paper towels, oven mitts, wrappers, or anything else that could catch fire should be kept away.
  • Keep children at least 3 feet away from the stove. 

Should you have a small grease/cooking fire...

  • If a small fire occurs on the stovetop, place a lid over the pan, and turn off the burner. Do not remove until it has completely cooled.
  • If a fire occurs in the oven, turn off the heat and keep the door closed.

If you have any doubts about putting out a small cooking fire..

  • Get out immediately, and close the door when you leave to help prevent the fire spreading.
  • Once you are outside, call 9-1-1 or your local fire department.

 

Should a cooking fire damage your home. Contact SERVPRO of Davenport/Bettendorf at (563) 386-3540.

Davenport/Bettendorf 24 Hour Emergency Water Damage Service

8/3/2016 (Permalink)

Water Damage Davenport/Bettendorf 24 Hour Emergency Water Damage Service SERVPRO of Davenport/Bettendorf provides 24 hour fire and water damage restoration service in Davenport, Bettendorf, and surrounding areas.

SERVPRO of Davenport/Bettendorf is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (563) 386-3540

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Davenport/Bettendorf has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO at Kids Wild Fest

6/14/2016 (Permalink)

SERVPRO of Davenport/Bettendorf wants to thank everyone that came out to WQAD's Kids Wild Fest at Niabi Zoo in Coal Valley, IL on Saturday! It was a great time and we hope everyone that attended had a great time as well. Our staff had an absolute blast meeting so many people from the Quad City area. The weather was pretty hot but it was well worth it. We had plenty of candy and toys for the kids that stopped by our tent. It was a pleasure to let their parents know how SERVPRO of Davenport/Bettendorf could help them out should fire, water or mold damage their home. A big thanks goes out to Ruhl & Ruhl Realtors and WQAD for putting on this event! Look for us out in the community this summer and if you see us be sure to stop and say hi!

Spring Cleaning including your carpets

4/4/2016 (Permalink)

It is that time of year again! Finally spring has arrived and not a minute too soon. After being cooped up all winter long, all of that foot traffic in your home or business has most likely made quite a mess of your carpet and rugs. The salt from the bottoms of your shoes, your pets dragging through mud then coming back in and you realize your carpets needs cleaned just like your home. Let us do the dirty work and get your carpets and rugs back into shape. Our carpet technicians will get rid of those months of dirt and grime. If winter has made a mess of your carpets call SERVPRO of Davenport/Bettendorf today at 563-386-3540 and schedule your carpet cleaning.

Let us at SERVPRO of Davenport/Bettendorf clean those carpets "Like it never even happened"

Melting Snow

2/17/2016 (Permalink)

The image of snow piled up against a house, or a gutter blocked with ice is not a common warning sign for homeowners. However if you have a basement or a crawlspace you are at serious risk for water damage when the temperature rises rapidly after a big storm.

These tips can help you keep melting snow from damaging your home.

Before the warm weather comes –

  • Keep the perimeter of your house clear of snow and ice. This snow sitting against the foundation will slowly get into the concrete and expand when cold weather comes again. Slowly creating little pathways that may lead to the inside of your house.
  • Shovel out window wells and vents. Water will find a way into any opening or crack; these are natural spots for a leak to occur. If you have covers over egress windows, clear them off as snow will start to get very heavy as it melts.

When the weather gets warm

  • Clear out ice jams in gutters.  When water overflows out of the gutter it can run down the side of your house and into any penetration or seam that isn’t sealed.  Keeping the water in the gutter is a safer bet. If the jam is at the top of the downspout, be sure you can safely reach the gutters to clear them out.
  • Keep walkways clear of ice. As the snow melts, it will likely move onto areas you have previously cleared off. As it freezes again, it will create a sheet of ice almost as well as a Zamboni machine. You can use a number of tools including salt, sand, de-icer or even just a shovel or ice scraper. Keep in mind salts and de-icers can damage your concrete if left to melt on the surface, and they may contain chemicals that may be harmful to grass, plants, or pets.
  • Keep a close eye. Be sure you are watching for signs in areas that could be damaged. These signs can include a damp smell, wet carpet, walls that are peeling or bowing, or a dripping sound in exterior walls.

After the weather warms up

  • Pay attention to what your house tells you. After the snow has cleared and you are getting ready for spring projects, you can still be at risk for water damage. The freezing and thawing may cause breaks to your water or sprinkler lines. If you have any loss in pressure you should get it looked at.
  • Look for signs of problems that can be fixed. Water damage can take a while to become visible, so watch for signs that will help you prepare for next winter.
    • Do you need to add a downspout where the gutter overflows?
    • Should you add extensions to your downspouts to get water away from the house?
    • Is there siding damage next to an area where the water drips?

Steps to Help Prevent Frozen Pipes

2/8/2016 (Permalink)

You wake up on a cold winter morning, head into the bathroom or kitchen, turn the faucet and … a trickle. Or, nothing at all.

You have a frozen pipe. What do you do now? Better yet, how do you avoid this messy, potentially expensive situation in the first place?

Here are some ideas to help keep the water flowing inside, even as the freeze sets in outside:

Before It Gets Cold

  • Drain water supply lines to your sprinkler and swimming pool. Don't put antifreeze in the lines; spills or leaks can threaten pets, wildlife and landscaping.
     
  • Disconnect and drain outdoor hoses before putting them in storage. Place an inexpensive foam cover over the faucet. Better yet, close the inside valves that supply water to the hose bibs. Then open the outside hose bibs to let any remaining water drain out, and leave them open.
     
  • Insulate water pipes with pipe sleeves, heat tape or heat cable, particularly pipes that run through unheated areas of the house, such as attics, basements, crawl spaces and garages.

As Temperatures Drop

  • Keep your house warm, and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you’re going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
     
  • Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
     
  • Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze.

When a Pipe Freezes

  • The first thing to do, faced with the telltale trickle, is try to find where the pipe is frozen. Keep the faucet open, and open other faucets in the house to determine if the problem is widespread. If it is, turn off the main water supply and call a plumber.
     
  • If it's a single pipe, and you can reach the frozen section, try using a hair dryer, heating pad or portable space heater – just never leave it running unattended. Keep the faucet open and work up and down the pipe, starting at the faucet and working backward to the frozen section. Apply heat until full water pressure returns, then reduce the flow to a trickle until the cold snap ends.
     
  • An alternative method: Wrap the frozen section with towels soaked in hot water. Don't pour hot water directly on a frozen pipe, and don't use a propane torch or other open flame.

If these approaches don't work, or if you have a leaking or burst pipe, don't hesitate to turn off the main water supply and call in a licensed plumber. And, be sure to touch base with your insurance agent, too, preferably before a crisis. You'll want to know whether you're covered for burst pipes and the ensuing water damage

Understanding Mold

2/5/2016 (Permalink)

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Toys For Tots

11/4/2015 (Permalink)

We are really excited to join the Quad Cities Toys for Tots program this year. Our marketing team the past two days have been delivering boxes to area businesses that have signed up as a toy drop location this year! It was great meeting all of those business owners and making a great connection in making a difference in kids holidays this year. As one of the of the official corporate partners this year we will be picking up toys up till December 12th at these businesses. SERVPRO of Davenport/Bettendorf and Molne/Rock Island are excited to be a partner in heliping "RESTORING" your Christmas spirit this year!

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