Recent Why SERVPRO Posts


12/20/2021 (Permalink)

Damaged Book SERVPRO would rather RESTORE than REPLACE!

When disaster strikes, SERVPRO of the Quad Cities understands that there is much more than emotional trauma that follows after a loss. Alleviating financial stress is a key element of our services.  When a disaster takes control of your life, we will help you take it back!

One of the services that SERVPRO of the Quad Cities provides that you may not be aware of is our Contents Claim Inventory Service. What is the Contents Claim Inventory? It is a physical inventory of your property that aids in keeping costs low and reducing job completion times.

Our Contents Claim Inventory services include:

  1. Inventory: A SERVPRO of the Quad Cities technician will provide a room-by-room inventory of all of your belongings and apply a bar code to each item. This service provides all of the information you could need in case of emergency while relieving the time and energy it would take for you to do it yourself...
  2. Move-Outs: When a structure undergoes extensive damage, part of the clean-up and restoration process may involve removing and relocating your contents for proper cleaning. At SERVPRO of the Quad Cities, we have a professional moving crew that carefully packages and moves your contents to our warehouse for the duration of the cleaning and restoration process.
  3. Contents Cleaning: Once we have evaluated what items are salvageable and which items must be replaced, we will carefully clean and restore these items using our professional processes. We always strive to bring your precious possessions back to their original luster, making it “Like it never even happened.”

Choose SERVPRO of the Quad Cities to protect and restore your most valuable assets.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

FUN FACTS about SERVPRO of the Quad Cities

10/19/2021 (Permalink)

Bright Green Truck SERVPRO of the Quad Cities is here to help!

At SERVPRO of the Quad Cities, we understand that during life’s stressful times, the last thing anyone wants to worry about is “who are these people coming into my home?” With SERVPRO of the Quad Cities, you can have peace of mind knowing that we perform background checks on each and every one of our employees. These checks are not only performed upon hire but are repeated annually for every SERVPRO employee. Additionally, every employee signs a code of conduct stating that they have not been found guilty of any crime that involves deceit, violence, or assault. At SERVPRO of the Quad Cities, we want to give you peace of mind, and know that when you call us, you can trust us! We know we cannot completely alleviate the stress and worry that accompanies a disaster in your home or business, but at SERVPRO of the Quad Cities, we strive to make the process as trouble-free as possible.

When you see the bright green trucks, you can be confident that you will be in good hands. At SERVPRO of the Quad Cities, we treat you and your belongings, your home, and your business, as if they were our own. We take pride in every facet of our business, and when you choose SERVPRO, you can relax knowing that we will always do our best to make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

What is IICRC

10/12/2021 (Permalink)

IICRC logo SERVPRO Employees are constantly learning and getting certified.

What is IICRC? 

SERVPRO of the Quad Cities has trained uniformed technicians. IICRC stands for The Institute of Inspection Cleaning and Restoration Certification; a set of standards and certifications for the inspection, cleaning, restoration industry. All of our SERVPRO employees have to go through several different training processes in crew training, fire restoration, water restoration, and carpet and upholstery cleaning. Certification is given after they have completed the course and passed a test.

SERVPRO franchises is an approved IICRC training school and offer classes in each of those categories. SERVPRO even has its own Applied Structural Drying Training Facility. SERVPRO is a brand you can trust. If disaster strikes, SERVPRO is your number 1 Fire & Water Cleanup & Restoration Company. We will make it "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

September is National Preparedness Month

9/1/2021 (Permalink)

Are you ready? Are you ready...September is National Preparedness Month and we are here to remind everyone to be prepared for any disasters or emergencies.

September is National Preparedness Month

National preparedness month encourages and reminds us to be prepared for disasters or emergencies in our homes, businesses, and communities. Every week of September is a different theme to help you get and be prepared. Disasters don’t wait, make your plan today.

Week 1 September 1-4 Make a Plan: Communicate with your family, friends, and co-workers before, during, and after a disaster. Make sure your plans are up to date. SERVPRO of the Quad Cities can help. We have an Emergency Ready Profile for businesses and your plan should be updated every year.

Week 2 September 5-11 Build a Kit: Now that you have talked about what you need to do in case of a disaster/emergency; now it’s time to build the kit. Gather supplies for a few days for everyone living in your home. Don’t forget about your pets and always update your kit every year.

Week 3 September 12-18 Prepare for Disasters: To limit the impact of a disaster or emergency, know the risk of the disaster. Learn how to make your home stronger and safer when dealing with storms and common hazards. Also, check with your homeowner’s insurance to see what it covers and doesn’t. You might be surprised what is covered and not. Be prepared; not scared

Week 4 September 19-24 Teach Youth About Preparedness: It helps to talk with your children about the risk and possible disasters/emergencies. It helps prepare them so they aren’t as scared and they know what to do if they are separated from you. Educate them and yourselves on what can occur. Don’t wait, communicate!

When disaster strikes, you can be ruined or you can be READY!!! SERVPRO of the Quad Cities is committed to providing fire, water cleanup, and restoration services, 24/7. We will help reduce business and home life interruptions and recovery costs. "Like it never even happened."

Always remember to think ahead have a plan, be prepared for any emergency.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

August 2021 Hometown Hero

8/31/2021 (Permalink)

Our Hometown Hero with SERVPRO and her family and friends. Congratulations Sherry Stauffer, our newest HOMETOWN HERO!

A core value that we hold at SERVPRO is doing good for our community. An important part of that is acknowledging and thanking others who are doing their part to make the Quad Cities and surrounding areas a great place to live. That’s why SERVPRO has partnered with KWQC TV6 to feature a Hometown Hero every month in the Quad Cities!

This month, our hometown hero is Sherry Stauffer, of DeWitt. Sherry has the biggest heart and started an amazing city-wide event in DeWitt, IA, Wear Pink for the Cure. It’s an amazing story of how it started as a hospital luncheon and has grown to a city-wide event. She has an amazing willingness to help others and the community of DeWitt. She has helped bring awareness to Breast Cancer that affects so many people; bringing it out to the open. We are so glad to have Sherry as a part of our community! To thank them for being our hometown hero, we gifted $50 in DeWitt Chamber bucks and donated $100 to Pink for the Cure on her half!

 Keep an eye out for our next hometown hero! And if someone you know does great things for the Quad Cities, be sure to nominate them at

Hometown Hero July 2021

7/27/2021 (Permalink)

Jim Carter Hometown Hero Jim Carter and His Family, July's HOMETOWN HERO

A core value that we hold at SERVPRO is doing good for our community. An important part of that is acknowledging and thanking others who are doing their part to make the Quad Cities a great place to live. That’s why SERVPRO has partnered with KWQC TV6 to feature a Hometown Hero every month in the Quad Cities!

This month, our hometown hero is Jim Carter. He’s a talented carpenter, has a big heart, and amazing kindness. He loves giving his time and talents to those in need. Jim likes to operate under the radar, he never says no; just finds a way to help. We are so glad to have Jim Carter as a part of our community! To thank them for being our hometown hero, we gifted $50 to one of our favorite local restaurants, The Machine Shed, and donated $100 to The Sacred Heart Foundation on their behalf!

Keep an eye out for our next hometown hero! And if someone you know does great things for the Quad Cities, be sure to nominate them at

July Living Local Biohazard Cleaning

7/21/2021 (Permalink)

SERVPRO trucks Biohazard Clean-up Team We are your Biohazard Clean-up Team.

July Living Local Biohazard Cleaning

When emergencies happen in your home, including those that leave us exposed to toxins and contaminants, those situations can be dangerous.

This week on Living Local, Jason, our General Manager, talks about what we can do to help with biohazard cleanups, and why it’s important to call the professionals.

Take a minute to watch!

A failure to properly remove biological and chemical contaminants can contribute to unhealthy and dangerous environments. Our team of professionals is well trained to safely and effectively clean biohazardous substances.

SERVPRO of the Quad Cities provides cleanup and recovery services for many biohazard situations. The most common ones are sewage backups, bloodborne pathogens, meth labs, and COVID-19. Biohazard emergencies don’t always happen during regular business hours; that’s why we are available 24/7. SERVPRO is a trusted brand.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

June's Hometown Hero

7/1/2021 (Permalink)

Servpro employees with the first hometown hero Congratulations Pennie, on being the First Hometown Hero.

Hometown Hero in the Quad Cities

A core value that we hold at SERVPRO is doing good for our community. An important part of that is acknowledging and thanking others who are doing their part to make the Quad Cities a great place to live. That’s why SERVPRO has partnered with KWQC to feature a Hometown Hero every month in the Quad Cities!

This month, our hometown hero is Pennie Kellenberger, she is actively changing and helping her community and its youth, by reaching out to help bring new resources for her community.  We are so glad to have Pennie as a part of our community! To thank her for being our hometown hero, we gifted $50 to one of our favorite local restaurants, The Machine Shed, and donated $100 to Argrow’s House on her behalf!

Keep an eye out for our next hometown hero! And if someone you know does great things for the Quad Cities, be sure to nominate them at

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Stressed? Let SERVPRO help

6/30/2021 (Permalink)

SERVPRO green truck and van SERVPRO is here to help!


When Fire and Water take control of your life, we help you take it back.

Here at SERVPRO of the Quad Cities, we understand that no damage is small when it comes to your home. Your home is a reflection of you. Suffering damage can make your home feel like a part of you has been damaged. We recognize that a loss of any kind can make you vulnerable. Each loss is unique. SERVPRO is the trusted choice of hundreds of insurance companies nationwide.


  • We are recognized as the industry leader
  • We have been serving communities for 54 years
  • We are IICRC Approved for 5 cleaning and Restoration Categories
    • Fire
    • Water
    • Carpet
    • Upholstery
    • ASD (Applied Structural Drying)
  • When you call a SERVPRO franchise, you can expect
    • A fast response
    • Convenient services
    • Damage containment
    • Extensive experience
    • Vast resources
  • Our performance results from having the best people, training, and resources in the business.

We are the real thing…we have real value. We will respond quickly, providing a full line of services to help ensure a faster recovery. We provide a consistent service and reliable information. Our goal is to help make it…"Like it never even happened."

 SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

July 2021 CE Classes

6/28/2021 (Permalink)

We are here to help - image of SERVPRO logo Free CE Classes offered.

SERVPRO of the Quad Cities is offering two FREE continuing education courses for Iowa and Illinois agents on Wednesday, July 14th, along with a free lunch. The two courses we are offering are taught by Todd Davis. We will be discussing:

21st Century Ethics in the AM 9 AM-12 PM (3 Credit Hours)

                                IL Course # 6000094954 and IA Course # 105867

The Insurance Blender, Mixing Insurance in the PM 12:30 PM-4:30 PM (4 Credit Hours

                                IL Course # 6000094944 and IA Course # 105200

 SERVPRO of the Quad Cities offers these Continuing Education Classes four times a year. Our team appreciates all that our local insurance agents do for us and our community, and want to help you succeed in your field.

If you’d like to attend one or both of these classes or have questions please contact SERVPRO at email or call (563)386-3540

Clean Homes Sell Faster Living Local

6/23/2021 (Permalink)

SERVPRO green truck and van Living Local SERVPRO tips. Clean homes sell faster

It’s a seller’s market right now!

Selling a house and getting ready to move can be stressful and time-consuming, plus trying to keep the house spotless is tough for those last-minute showings. Real estate agents say it’s worth it. We at SERVPRO of the Quad Cities say it’s true, a clean, fresh-smelling home does sell faster. We offer a variety of services to help refresh your home to top show condition.

This week on Living Local, Ken talks about what we do to help sell your home faster and why you should invest in it.

Take a minute to watch!

Not only is it important to have a licensed-bonded professional for cleaning, and repairs that may need to be made; it also helps sell faster, and less chance of running into problems with insurance agencies.

SERVPRO of the Quad Cities wants to help you sell your home faster! When people walk in to take a look let us help you make it look great and smell wonderful.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

June is National Safety Month

6/3/2021 (Permalink)

Adults, in different professions being safe. Did you know that June is National Safety Month?


National Safety Month is a month-long observance in the US, it was established in 1996 by the National Safety Council, whose objective was to increase awareness of home and workplace safety. Ultimately decrease the number of injuries and deaths.

Throughout the month they talk about several topics in the past to help your family and employees stay safe. Some of those topics were

  1. Emergency Preparedness
  2. Wellness
  3. Don’t Just Sit There
  4. Falls
  5. Driving
  6. Prepare for Active Shooters

In 2021, the weekly topics are:

  1. Prevent Incidents Before They Start: Identify risks, take proactive safety measures
  2. COVID-19 Safety: the pandemic is still going; we are trying to get back to normal as possible. Employers play a vital role in return to the workplace.
  3. Feeling safe on the job/at work: they are going to focus on physical safety as well as psychological safety
  4. Advance the journey: Safety is an everyday thing…always needing improvement.

If disaster strikes, at home or work, know that SERVPRO of the Quad Cities offers full-service capabilities with 24/7 service, we will respond quickly to assess the amount of damage. We will make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Nominate Your Hometown HERO

5/26/2021 (Permalink)

Hometown Hero Logo with SERVPRO and KWQC-TV6 logo on it HOMETOWN HERO sponsored by SERVPRO and KWQC-TV6

Nominate Your Hometown Hero

SERVPRO of the Quad Cities is all about community and helping others. 

Memorial Day is right around the corner, and it's a day when we are supposed to pause and thank the people who fought for what we have; heroes! 

What makes a hero? A hero is selfless, a genuinely good person, brave, caring, determined, helpful, inspirational, protective and causes change, and is someone willing to risk their own lives to save another. Someone who would do anything for anyone without wanting anything in return.

SERVPRO of the Quad Cities and KWQC-TV6 wants to salute a Hometown Hero who serves our community and makes a difference.

Every day, ordinary people work hard to make a difference in their community. SERVPRO of the Quad Cities has partnered with KWQC-TV6 to help give them the recognition they deserve. Once a month, KWQC-TV6 will bring their stories on Quad Cities Today and KWQC-TV6 News at 5. Each winner will receive a special gift, courtesy of SERVPRO of the Quad Cities!

Click on the link to nominate your hero!

Above and Beyond Residential Cleaning

5/17/2021 (Permalink)

Before and After a Residential Cleanup "Like it never even happened."

We always promote the dramatic changes we can make when disaster strikes… but what if that disaster comes in the form of a bad tenant? Not to worry, we can do that too!

Check out these dramatic before and after photos of a residential clean that our crew took on! They went above and beyond by not only taking out all of the trash and scrubbing every surface, but they even took the time to decorate and arrange some items they found.

When hiring a company to take care of you during such stressful times, it’s important to make sure they will go above and beyond with the best attitude. That’s why SERVPRO of the Quad Cities should always be your first call when disaster strikes in any form! 

If you have a residential cleaning that needs to be done, call SERVPRO of the Quad Cities. We are Here to Help® with your job, no matter how big or small!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Hiring Someone You Can Trust | IICRC & BBB Standards

3/8/2021 (Permalink)

IICRC & BBB Certificates SERVPRO of the Quad Cities is accredited with the BBB & certified with IICRC

At SERVPRO we understand the stress that comes with fire or water damage and the disruption it causes in a home or business. Our goal is to put our customers at ease and minimize the interruption to their life. That’s why our technicians are thoroughly trained to make disaster “Like it never even happened.”

In addition to our in-house training, we make sure our technicians are certified by the Institute of Inspection Cleaning and Restoration (IICRC). With IICRC certifications our team is held to the highest industry standards. SERVPRO of the Quad Cities holds certifications specifically in applied structural drying, carpet cleaning, fire and smoke damage, odor control, trauma and crime scene, water damage restoration, and applied microbial remediation.

We hold these certifications to do our job well, but we also align with the core values of the IICRC: We get things done. We don’t make excuses, we find solutions. We’re honest. No one needs to be around for us to do the right thing. We embrace failures and learn from our mistakes. We have one team with one mission.

In addition to our exceptional training, we are also accredited with the Better Business Bureau (BBB). We understand the need to operate our business with the highest level of integrity. It is important for us to be held to these standards in all areas so our customers can have peace of mind when they hire us.

 SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Thank You Healthcare Heroes!

12/28/2020 (Permalink)

SERVPRO Employees in front of green vehicle with banner Thank you healthcare heroes! - SERVPRO Team

The Quad Cities never ceases to amaze us when it comes to community involvement. We have been so inspired by all of the gestures that our community is doing for our healthcare heroes and we had to jump on the bandwagon - so SERVPRO decided to sponsor the coffee for a local hospital prior to the holidays. We know that these gestures can never fully express how thankful we are for our healthcare heroes, but we hope they feel appreciated and we hope this inspires more businesses to show them some love! THANK YOU HEALTHCARE HEROES!!!

We're growing!

10/23/2020 (Permalink)

Two men in front of SERVPRO vehicle with water cleanup equipment. Join our team!

Have you been dreaming to be a part of a team that makes a difference in people’s lives every day?

At SERVPRO we help people put their lives back in order after experiencing devastating water, fire, mold and weather-related property losses.

Our Quad Ciites team is growing and we’re looking exceptional individuals to join us. We are hiring Receptionist/Dispatcher, Carpet Cleaning Technicians, Finish Carpenters, and Water Restoration Technicians.

Join a team that’s always here to help! Apply today…

FREE Continuing Education Classes for Quad Cities Insurance Agents

10/14/2020 (Permalink)

SERVPRO is offering two FREE continuing education courses for Iowa and Illinois insurance agents. The courses will be held in Davenport, Iowa on November 5th and include a free lunch. Our instructor, Todd Davis, will be discussing:

  • Insurance Trends: Keeping Up With Technology
  • 20 Questions: Improving Risk Transfer Techniques

SERVPRO of Davenport/Bettendorf & Moline/Rock Island offers these Continuing Education Classes twice a year. Our team appreciates all that our local insurance agents do for us and our community, and want to help you succeed in your field.

If you’d like more information or to attend either of these classes, email or call (563)386-3540

Why Choose SERVPRO for Commercial Cleaning

7/7/2020 (Permalink)

If you are a business owner, you already know well the importance of keeping your business clean and odor free. The appearance and maintenance of your business says a lot to customers about your dedication, and it can also affect your local reputation. Sometimes conventional cleaning just isn’t enough to tackle the grime and everyday wear and tear from running a business. Do you have an odor problem? Dirty carpets? Or just need general cleaning services? SERVPRO is “Here to Help.” 

We offer a deeper clean than the average cleaning service company and are available 24/7. This means we can respond quicker to determine the best cleaning options.

Below is a list of cleaning services we offer:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call SERVPRO today for a superior clean business.

SERVPRO's Emergency Ready Program (ERP)

7/6/2020 (Permalink)

Is your business prepared for emergency situations, such as fire or a water leak? Do your employees know key information to use in such an emergency, such as the location of your water shut-off valve and fire extinguishers or who to call for immediate assistance? According to recent research, up to 50% of businesses shut their doors following a disaster. Of businesses that remain open, a majority of them had an emergency action plan. The SERVPRO Emergency Ready Program (ERP) App is an important tool for businesses to fill these gaps in emergency preparedness.

Our ERP is an extensive app containing crucial information about your business location, including emergency contact lists, shut-off valve locations and priority locations. This includes several pictures that act as guides for you and your employees during your emergency situation. In the event of a sudden emergency, the ERP is designed to help minimize interruptions in your day-to-day business by having a plan set in place specific to your facility.

At SERVPRO, we believe that understanding what to expect and being organized in the face of emergency is key to timely mitigation of your issues. In this way, our ERP helps you “Be Ready For What Happens” in the face of any obstacles to running your business.

To get started, call SERVPRO Davenport/Bettendorf at (563)-386-3540.

Support Local With SERVPRO

6/29/2020 (Permalink)

With over 25 years of helping the Quad Cities recover from disasters, SERVPRO is dedicated to this community more than ever. As we get through this pandemic together, we have been happy to lend our hands to residents, local businesses, and law enforcement and emergency responders. With our deep roots in our communities, the Quad Cities has chosen SERVPRO time and time again to help with their fire, water and mold damage situations. This is because we have highly trained local professionals that are ready to assist you at a moments notice—that means 24 hours ago, 7 days a week, and of course 365 days a year.

If you want to support local business, choose SERVPRO to make it “Like it never even happened.”

We are Cleaning Experts

6/29/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Staying Safe Amid COVID-19

5/15/2020 (Permalink)

SERVPRO is dedicated to keeping our communities healthy and safe. As the country starts to reopen, we want to remind everyone to take precautions to limit your chances of contracting or spreading COVID-19.

Remember to continue practicing social distancing by putting space between yourself and others—at least 6 feet, as per the CDC. Also continue to practice healthy habits. This will help slow the spread of COVID-19 in our communities. Here are some helpful tips:

  • Keep washing your hands, and for at least 20 seconds each time
  • Keep frequently used surfaces clean and disinfected regularly
  • If you feel sick, it is safest to stay home and away from friends and loved ones
  • Avoid touching your face: this is the easiest way to avoid catching the virus

If you would like your home or business deep-cleaned to CDC specified standards, call SERVPRO today!

To learn more about staying safe and healthy during the pandemic, you can also visit

Free Emergency Vehicle Cleaning from SERVPRO

4/30/2020 (Permalink)

police officer with hand sanatizer Police officer with the Colona Police Department

SERVPRO stands with our Quad Cities first responders. Cops, firefighters, doctors, nurses and more, they all put themselves in harm's way to protect us, especially during this pandemic. And it has never been more important for the vehicles they use to be clean and free of germs. That is why SERVPRO is offering free emergency vehicle cleaning and sanitizing for all local police departments, fire departments, and hospitals.

Our technicians are trained in adhering to the absolute highest cleaning and sanitation standards in the industry. Any and all cleanup and bioremediation performed by SERVPRO is 100% in accordance with the guidelines mandated by the CDC and all local Quad Cities authorities.

Please give us a call today; we are honored to serve our Quad Cities heroes.

Vicki Blaire: SERVPRO’s Greatest Cat Mom

6/20/2019 (Permalink)

Bella, after a much needed bath!

Vicki Blaire, our Warehouse Supervisor, has been a dedicated member of the Quad City SERVPRO team for 12 years. And during this time, Vicki has made some lifelong friends—especially her 2 cats: Allie and Bella. In fact, Vicki rescued them both from SERVPRO job sites and brought them home.

Allie, 11, a Maine Coon, was her first furry rescued friend. SERVPRO was cleaning a damaged home that happened to have a new litter of kittens. One of those kittens developed an attachment with Vicki, wandering down the stairs 5 times to greet her; on the 6th time, Vicki decided “I’m taking this guy home”. And for the last 11 years, Allie has been a spoiled and loved part of Vicki’s family. In fact, to her other cats, Allie acts as a paternal and protective figure, always looking out and standing up for his kitty siblings.

Bella, 2, was the next kitten Vicki rescued from a SERVPRO job site. Bella was living under a home and very filthy and in need of care. Instead of taking her to the humane society, Vicki vowed to take her home as well. For the last 2 years, she has been an indispensable part of Vicki’s family.

Vicki’s dedication does not stop with animals; in addition to her 12 years of experience and professional expertise in this industry, Vicki is compassionate and supportive with clients and loves what she does. We are honored to have Vicki on the SERVPRO team!

Locally And Family Owned For 25 Years In The Quad Cities

6/20/2019 (Permalink)

SERVPRO of Davenport/Bettendorf is locally owned and family operated and has been a trusted restoration company in Quad City communities for 25 years. We are dedicated and passionate about helping homeowners and businesses in our communities recover from disasters, ranging from damage caused by fire, water, flood, mold, and more.

Coupled with our national backing from SERVPRO Industries—which gives us the proprietary equipment, chemicals, and training to provide unmatched services—we have highly trained local professionals ready to assist you with your restoration needs. In fact, some of our employees have been with us from the beginning, giving them up to 25 years of experience with SERVPRO. Our trained local professionals live and work in our Quad City communities and are ready at a moment’s notice to make your disaster “Like it never even happened.”

If you want to work with a locally owned business with 25 years of experience in our community providing restoration services, choose SERVPRO for all of your disaster and clean-up needs!

Why Choose SERVPRO for Duct Cleaning?

4/22/2019 (Permalink)

Ducts can collect large amounts of dust and dirt build-up.

Your ventilation system is often the leading factor in poor indoor air quality. Routinely inspecting the ductwork at your home or business should be a high priority. Soiled air ducts can circulate odors, mold and irritating dust throughout your home or business. Rodents, insects or pests, dust, dirt, debris, bacteria, mold, or pollen: all of these factors can significantly reduce your air quality.

At SERVPRO, we provide cleaning services for your heating, ventilation, and air conditioning unit (HVAC). Keeping this system clean can potentially lengthen the life of your HVAC by allowing it to function at its peak condition; this can also save you money on utility bills and possible equipment repairs in the long run. We also offer sealing and coating to be sprayed in order to address odor issues or microbial concerns.

In other cases, duct cleaning is not always routine. Duct cleaning can become an essential service after a fire, smoke damage, or suspected mold growth. In case of a fire, smoke travels quickly through your ducts, especially if your HVAC system is running at the time. This can lead to ongoing odor issues in your home or business.

If you have a fire or need a routine cleaning service, SERVPRO of Davenport/Bettendorf is “Here To Help” with your duct cleaning needs 24/7!

Why Choose SERVPRO for Odor Elimination?

4/17/2019 (Permalink)

SERVPRO professionals assess your odor source and present you with the best options for elimination.

Unpleasant odors can be tough to get rid of in your home or business. This is especially true following a fire. Even a small fire can cause oppressive odors to linger for years unless the soiled areas are properly cleaned and deodorized. Left untreated, the aftermath of the soot and smoke from fires can become permanent. This is because, as smoke and soot travels throughout your structure, residues and deposits can get left behind in hard to reach places; the longer this sits, the more time it has to soak into the affected surfaces or materials.

At SERVPRO, our highly trained technicians have years of experience cleaning and deodorizing odor sources. Whether you have odor caused by fire, mold, pets, or cigarette smoke, we have the experience and expertise to tackle any size job at your home or business. We do not simply cover up the orders with fragrances; instead, our team of professionals pin-point the exact location of your odor and eliminate the source. Once we identify the source, we use our own proprietary cleaning products designed to eliminate odors and prevent them from returning. This service also includes any items within range of your odor problem that also need treatment, such as furniture, draperies, floors, walls, HVAC systems, ceilings, and more.

If you are in need of deodorization services, call SERVPRO of Davenport/Bettendorf today at 563-386-3540 and we will make it “Like it never even happened.”

Why Choose SERVPRO for Spring Cleaning?

3/19/2019 (Permalink)

Winter is over and spring has begun; it’s time to clean! While SERVPRO provides disaster clean-up services after fires and water damage, we are also highly trained in residential cleaning services. In fact, SERVPRO of Davenport-Bettendorf has the expertise to provide a deeper clean than your basic house cleaning service.

HVAC Cleaning

SERVPRO can inspect your HVAC system and ductwork, and provide cleaning services to help restore peak energy efficiency, remove offensive odors and improve the quality of indoor air.

Carpet Cleaning

At SERVPRO we use the latest IICRC training, in addition to state of the art equipment, to remove stains trapped deep in your carpet.

Stain Removal

We will use IICRC standards to determine the best cleaning options for your particular stain and provide soil protection options for your carpet.

Odor Identification and Deodorization

At SERVPRO, we go straight to the source of your odor problem and determine the best methods for neutralization and elimination of the odor source.

Upholstery and Drapes

SERVPRO can help lengthen the life of your drapes and furniture with regular cleaning. We will inspect and test your items to determine the safest and most effective cleaning method.

Why Choose SERVPRO of Davenport / Bettendorf?

3/14/2019 (Permalink)

Highly Trained Staff

At SERVPRO of Davenport/Bettendorf, our staff is highly trained in all aspects of property damage restoration. Our employees receive ongoing training that is both hands on and web based.  Additionally, our employees obtain certification from the Institute of Inspection and Restoration Certification (IICRC). The IICRC is the certifying body for the cleaning and restoration industry. IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. Given our dedication to employee development, rest assured our restoration professionals will make damage to your home or business “Like it never even happened."


SERVPRO of Davenport/Bettendorf uses advanced technology to bring your home or business to preloss condition effectively, reliably, and as fast as possible. Our advanced technology incorporates scientific principles from the field of Psychrometry. By controlling humidity, airflow, and the temperature of your property, we are able to remove moisture and dry affected areas quickly, preventing additional damage. 

Examples of tools we use:

  • Infrared cameras and moisture sensors identify water location—it’s the water you can’t see that does the most damage.
  • Thermo-hygrometers measure both temperature and relative humidity, which allows us to calculate specific humidity, dew point and vapor pressure.
  • Commercial Dehumidifiers, both refrigerant and desiccant, absorb moisture from the air
  • DryBook Mobile is SERVPRO’s proprietary software program that uses the latest technology to ensure your property is drying quickly and efficiently. DryBook provided real-time documentation of the drying process and validates that the equipment used and services performed are executed to the IICRC Standard.

24 Hour Emergency Service

SERVPRO of Davenport/Bettendorf provides emergency services 24 hours a day, 7 days a week. This means no matter the day or time, we are here to help in your time of need. We are also faster to any size emergency, helping you to minimize damages to your property, as well as the cost for cleaning and restoration. This is especially important with water, as it spreads rapidly throughout your property into floors, walls, and furniture.

If you have an emergency, let SERVPRO of Davenport/Bettendorf use our talented staff, advanced technology, and rapid response to make it “Like it never even happened." Call us at 563-386-3540.