Did you know, the category of water can affect the way the cleanup and restoration goes

6/30/2021 (Permalink)

Water damage to carpet...

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

• Category 1: "Clean Water"
• Water that does not pose a threat to humans.
• Examples: broken water supply lines, tub or sink overflows.
• Category 2: "Gray Water"
• Water that is contaminated in some way, could cause discomfort or illness if ingested.
• Examples: toilet overflow with urine, dishwasher overflow, washing machine overflow
• Category 3: "Black Water"
• Water that is grossly contaminated with pollutants including fungi and bacteria.
• Examples: sewage, toilet backflows, flooding from seawaters, flooding from rivers and streams.

It depends on the type of water, which determines the proper course of action. Drying equipment controls temperature and humidity which will help minimize secondary damage.

If disaster strikes, know that you can count on SERVPRO. We are your #1 Fire & Water Cleanup & Restoration company. Our goal is to help make it…"Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661