Recent Commercial Posts

Keep your Employees Safe!

7/15/2022 (Permalink)

As a business owner, you know how important it is to keep your valued employees safe. Having proper smoke detectors, sprinkler systems, security cameras, and other safety equipment is a great place to start. What if there is a tornado though? Do your employees know the safest place to escape to? Or a broken pipe? Do your employees know how to respond? More than having equipment in place, it’s important that your staff is well informed and knows how to respond in an emergency.

We recommend sitting down once a year on your own or with a leadership team to create a list of disasters that could happen and create plans for how you and your employees should respond. Then sit down with your team and review individual roles and responsibilities for different emergency situations. Make sure every new hire is aware of the plans you have in place to keep them safe and gather emergency contact information as a part of your hiring process.

Remember that SERVPRO is always Here to Help®. Let us set up an Emergency Response Plan for your business so you have shutoff and contact information for your business in one location. Should  disaster ever strike your business, call us to make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Firework Safety!

7/1/2022 (Permalink)

Did you know that more fires are reported on Independence Day than any other day of the year, with more than half of those fires caused by fireworks? Yep! With it being the holiday weekend, we figured we would share some helpful tips to keep you, your family, and all of your possessions safe! Many of these accidents can be avoided if you are taking the proper safety measures, read some of Brendan Rimetz suggestions below!

Have a designated shooter!

A responsible adult should be in charge of shooting off fireworks, one who has not been impaired by any drugs or alcohol! The National Safety Council suggests wearing safety glasses as eye and face damage are the most common forms of firework-related injury.

Know the fireworks you are using, and do not use illegal or homemade fireworks!

Read all safety and warning labels, and do not use fireworks that have been bought illegally or have no warning labels. You should always buy from a licensed dealer. Using the fireworks how they are intended to be used is also important.

Tampering with legal fireworks or building your own is dangerous and can lead to unexpected explosions. Fire Chief and NCFS board member Kyle L. Lenn, of Ralston, Nebraska, says the majority of the accidents he has responded to weren't caused by fireworks but by illegal explosives that people made and treated like fireworks.

Have water ready!

Keep a hose and a bucket of water close at hand. Use the hose to put out stray flames or sparks from firecrackers. Hose down any duds, or fireworks that do not ignite when lit, and let them sit for at least 20 minutes before handling to ensure they aren't delayed starters. After the wait time has elapsed, soak the firework in a bucket of water for an additional 15 to 20 minutes before disposing of it.

Be aware of your surroundings!

Plan where people will be sitting and the direction in which aerial fireworks will be firing beforehand. When purchasing any type of firework, keep the size of your space in mind and determine required spectator distances beforehand so you don't bring home something you shouldn't be lighting. Make sure onlookers are a safe distance away.

What Can SERVPRO Do for You?

6/30/2022 (Permalink)

Many businesses in the Quad Cities are aware that SERVPRO is the company to call for any fire or water damage that they may experience in their commercial property. SERVPRO of the Quad Cities offers a wide variety of services to help businesses.

  • Fire, Smoke and Soot Cleanup and Restoration
    One of the services that we’re most commonly known for is fire restoration and cleanup. Pretesting helps us determine what type of fire has taken place, knowing the type of smoke and their behavior patterns are vital to proper restoration. Hiring experts who care is the most important way to fully restore your property after a fire.
  • Water Removal and Dehumidification
    Another service that we’re most known for is our water restoration. Our professionally trained technicians are able to identify the source and category of water, then determine the proper course of action to restore any damage. Our top-of-the-line drying equipment controls temperature and humidity, minimizing secondary damage.
  • Crime Scene, Biohazard, and Vandalism Cleanup

Our expert technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

  • Mold Mitigation and Remediation

Our professionally trained technicians work to control and remediate mold contaminants while protecting the health and safety of you and your employees.

  • Air Duct and HVAC Cleaning

Checking on the ducts in your business or commercial property is important to do at least annually. Our technicians can inspect your HVAC system and ductwork, cleaning services can help restore peak energy efficiency, eliminate any offensive odors or improve indoor air quality for your business.

  • Carpet and Hard Floor Cleaning and Care

Using the latest IICRC training and state-of-the-art equipment, our technicians can remove entrapped soils from deep within the carpet and backings in your business. We will show you what cleaning options would be best for your carpet’s level of soiling and educate you or your employees about additional soil protection.

  • Odor Identification and Deodorization

Finding the source of an odor can sometimes be a challenge in itself. Our team can identify any offensive odors and determine the best methods to neutralize and eliminate them.

  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Our team can inspect and test any fabrics within your business or commercial property to determine the safest and most effective cleaning method to utilize on them.

When you need something done quickly and correctly, be sure to call SERVPRO of the Quad Cities for any of your commercial cleaning needs. We are committed to reducing business interruptions and restoring costs you invest in your business or commercial property.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Warehouse Cleaning

4/6/2022 (Permalink)

It’s springtime here in the mid-west. Flowers are blooming, creeks are filling along with basements. Your business relies on your warehouse. We can help you keep the disaster downtime to a minimum. SERVPRO of Davenport specializes in water cleanup, fire damage restoration and mold mitigation. Our business is keeping your business running.

Water Removal and Dehumidification – Franchise professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Fire, Smoke and Soot cleanup and restoration – SERVPRO of Davenport professionals will have your warehouse cleaned and business back open SERVPRO fast.

Mold Mitigation and Remediation – SERVPRO of Davenport professionals work to control and remove mold contaminants while protecting the health and safety of building occupants.

Call us today to have our professionals help your business stay open for business.

Graffiti ~ We've got you covered!

1/17/2022 (Permalink)

broken window with graffiti; we can help clean it up! like it never even happen. SERVPRO of Davenport/Bettendorf Moline/Rock Island has you covered. We are here to make it "Like it never even happened."

Graffiti, what is it? It's a form of visual communication, that is typically illegal. It consists of writing or drawings on walls or other hard surfaces. It can be as simple as written words or as complex as a mural to full detailed paintings.

SERVPRO of the Quad Cities is more than just a Fire & Water – Cleanup & Restoration company. We have a multitude of services which we offer. Vandalism and graffiti can be very upsetting, regardless of whether it’s your home or business.

 SERVPRO of the Quad Cities will act quickly to remove vandalism and graffiti from exterior walls. We can also clean driveways, walkways, asphalt, metals, woods, glass, plastic, and masonry. Call us if you need a cleanup. We will make it, “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Commercial Cleaning Services

11/15/2021 (Permalink)

Certified: SERVPRO Cleaned seal SERVPRO of the Quad Cities is here to help.

SERVPRO of the Quad Cities offers a variety of commercial cleaning services.

Our newest service addition, made necessary with the advent of COVID, is our Certified SERVPRO Cleaned service. What does this service entail? Certified SERVPRO Cleaned is a new standard of clean during these pandemic times that focuses on destroying all the germs and pathogens that can live in and on our surfaces.  This service is comprised of the three C’s:

  1. Consult
  2. Clean
  3. Certify

After a business has gone through the Certified SERVPRO Cleaning service, we will mark the door with a shield sticker, so that patrons are immediately aware upon entrance that this building has been cleaned to the Certified Cleaned standard.  When you see the Certified: SERVPRO Cleaned shield on a building's door, you can feel safe knowing that it represents a business’s commitment to the safety and security of all their employees, customers, and their community.

Some of our other SERVPRO specialty cleaning services include:

  • Air ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

7 Reasons Why you should choose SERVPRO for your Commercial Property, When disaster strikes

11/3/2021 (Permalink)

SERVPRO Cleaning Commercial Building When disaster strikes, we are here to help!

SERVPRO understands the extreme anxiety and stress that accompany an event such as when a fire or a water disaster hits your home or business. Our professionally trained staff is readily available to handle these emergencies, and they are committed to minimizing the time and disruption while they restore your property to its original quality. SERVPRO of the Quad Cities is a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and much, much, more.

7 reasons to choose SERVPRO for your commercial property’s fire damage and water damage cleanup and restoration.

  1. 24-Hour Emergency Response. Timely mitigation is key to controlling damage, downtime, and recovery costs.
  2. We keep you fully informed on our processes from start to finish.
  3. Reduced Recovery Time. We will help minimize business interruption. We understand when fire, water, or mold damage strikes, it has a negative financial impact on you and your business.
  4. Lower Recovery Costs. Our recovery system helps you to save money. Emergency mitigation services help minimize secondary damages, meaning less damage overall. Proper restoration versus replacement of contents is less expensive, and faster recovery lessens loss, making SERVPRO of the Quad cities the best choice in the case of emergency.
  5. Emergency Response Profile. Hopefully, your property has an emergency process in place for when a disaster occurs. SERVPRO can help you in developing a well-thought-out contingency plan by coming in and surveying your building and locating all of the important emergency features so that you are ready when disaster hits. When a valid plan is in place, you are more likely to mitigate the problem sooner and lessen the potential damage.
  6. Full Line of Services. We have the solutions to all of your cleanup needs, the right equipment, and the proper supplies. Our quality and knowledge in the field far surpass that of regular maintenance staff, making us the leader in disaster management.
  7. We are a National Leader in Storm Response. We can help you when you need it the most. If a major catastrophe happens to befall you, we have a nationwide large loss response team; trained and equipped to be of service and to aid local SERVPRO employees in the case of a major disaster. By amplifying our current team with professionals from other parts of the country, we are able to help get you back on your feet faster and more efficiently. 

At SERVPRO, we are the number one Fire and Water cleanup service and restoration company in the nation. Our clients know and trust the SERVPRO name, due to the fact that we have over 54 years in the business. We are a 24 hour a day, 365 days a year service with our goal being to make it "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Emergency Ready Program

8/19/2021 (Permalink)

Emergency Ready Program We are here to help! Let us help you get a plan in place.

If disaster strikes, you can be ruined or you can be ready! We offer Emergency Ready Program to businesses for FREE.   SERVPRO professionals can provide you assistance in developing an Emergency Ready Profile. Emergency Ready Profile will contain information you need in the event an emergency situation occurs.

50% of businesses close down following a disaster, however, according to the latest research, the businesses that do survive, the majority had a plan in place. This is a no-cost assessment of your facility. This is a document that contains only critical information needed in the event of an emergency.

Our Emergency Ready Program is essentially a guide to help you get back into your building following a disaster. It helps to identify the line of command for authorizing work to begin. It also will provide facility details such as shut-off valve locations, priority areas, and contact information. Having this quick reference guide helps you be “Ready for whatever happens.”

Many businesses have an emergency plan put in place, but very few have a plan to get back into their building. Give SERVPRO of the Quad Cities a call and let us help you be ready for anything.  SERVPRO is here for the community and offers full-service capabilities that deliver 24/7 services. We will make it, “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

What is your ideal room temperature?

8/16/2021 (Permalink)

Are you Hot or Cold? The ideal room temperature is different for everyone, it is a daily battle to find a happy medium.

How many of you at work fight over the thermostat?? It’s always a battle what should the temperature be. It is a daily battle, someone is either too cold or too hot. People in your office are probably turning the thermostat up and down several times a day! It’s no secret that finding the right temperature is important and not everyone will be pleased. So, what’s your ideal temperature?

It used to be that the ideal temperature was 70-73 degrees was the best temperature. However, new studies show that warmer is better. 77 degrees is where they say it should be.  OSHA's recommendations for workplace air treatment set federal standards for temperature and humidity levels. Regardless of business size, the minimum temperature for indoor workplaces is 68 degrees Fahrenheit and the maximum is 76 degrees Fahrenheit.

There are a few factors to consider when trying to figure out the perfect temperature for your workplace.

  1. How many women are in the office?
    1. They say women work more in warmer weather
  2. How many windows are in the office?
    1. Large windows will bring more natural sunlight and will make it warmer
  3. How tall are the ceilings?
    1. High ceilings create drafts, which will make it feel cooler.
  4. Humidity?
    1. Don’t forget to factor in humidity. When it's humid people are more likely to feel tired and sweat more. Although when it’s cooler, it could cause dryness. 40% humidity is what you want year-round.

Don’t forget if you need fire & water cleanup and restoration to call the # 1 company, SERVPRO of the Quad Cities. We are 24/7 with full-service capabilities. We are here to help. No job is too small or too big!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

SERVPRO OFFERS COMMERCIAL CLEANING

7/27/2021 (Permalink)

Proactive Cleaning School Room SERVPRO of the Quad Cities is here to help.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Also with a changing world, we have a new standard of clean. Help let your employees; customers feel safer when at work. Certified: SERVPRO Cleaned! Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of the Quad Cities to bring a higher standard of cleanliness to the places we gather.

We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Are you Certified: SERVPRO Cleaned?

6/7/2021 (Permalink)

Certified: SERVPRO Cleaned logo Certified: SERVPRO Cleaned

The COVID-19 pandemic has changed what it means to be clean. SERVPRO of the Quad Cities is reaching out to let you know of a defensive cleaning program we offer, Certified: SERVPRO Cleaned. We are offering this service because we know that getting back to business relies on getting your customers back through your doors.  That will only happen if they feel comfortable and secure in your space. 

Things are getting back to normal slowly, however, to keep it continuing we need to be proactive. 

We are putting our Certified: SERVPRO Cleaned logo across America to help businesses like yours communicate that you have committed to a higher standard of cleanliness for your customers and employees.

Our program is grounded with our unique 3 Cs: Consult, Clean, and Certify! 

Consult: a tailored cleaning program to meet your needs

Clean: Protective and COVID-19 emergency response cleaning program

Certify: a commitment to clean for your employees and consumers

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Keeping Your Employees Safe

5/17/2021 (Permalink)

5 employees Cheering It's important to keep your workplace safe.

As a business owner, you know how important it is to keep your valued employees safe. Having proper smoke detectors, sprinkler systems, security cameras and other safety equipment is a great place to start. What if there is a tornado though? Do your employees know the safest place to escape to? Or a broken pipe? Do your employees know how to respond? More than having equipment in place, it’s important that your staff is well informed and knows how to respond in an emergency.

We recommend sitting down once a year on your own or with a leadership team to create a list of disasters that could happen and create plans for how you and your employees should respond. Then sit down with your team and review individual roles and responsibilities for different emergency situations. Make sure every new hire is aware of the plans you have in place to keep them safe and gather emergency contact information as a part of your hiring process.

Remember that SERVPRO is always Here to Help®. Let us set up an Emergency Response Plan for your business so you have shutoff and contact information for your business in one location. Should  disaster ever strike your business, call us to make it “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Keep Your Commercial Property Mold Free

4/9/2021 (Permalink)

Mold in corner Mold can start to grow on a damp surface within 24 hours

With all of this rain in the forecast, businesses may need to take care of water coming into their commercial properties. It’s important to act fast with water damage to avoid mold. Mold can start to grow on a damp surface within 24 to 48 hours. Not only is it unsanitary and unsafe for you and your customers, but it can also ruin equipment in your building and even cause structural damage. If you have water removed from your property and suspect that there may be mold, it’s important to act fast.

Visible mold has a distinct appearance, but just because you don’t see mold doesn’t mean it’s not there. If you notice a strong, musty odor that may indicate that there is mold behind your walls or in your carpet. If you detect or suspect mold on your commercial property it’s important to avoid the affected areas and turn off your HVAC system and fans, then call the professionals to remove it.

Since mold is a fungus that goes under and into a material's surface, it is difficult to completely remove without professional products and expertise. SERVPRO has the expertise, products, and experience to remediate and remove any mold at your commercial property and get you back in business “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

The Customer Experience… Fresh & Clean!

1/26/2021 (Permalink)

line between dirty and clean carpet during cleaning A dramatic difference during a carpet cleaning!

Customer experience is crucial for successful businesses and that begins the moment a customer walks in the door. A positive customer experience can lead to an increase in sales, better reputability, and more referrals. Before you serve food, sell a product, or perform a service- a customer takes in the atmosphere. In order to ensure a fully satisfying customer experience, you have to have a clean and pleasing atmosphere.

In the Quad Cities, we are lucky to have a community full of beautiful restaurants, stores, hotels, office spaces, and everything in between. Even in these beautiful spaces though, it can be easy to overlook things when they happen slowly. For example, carpet – it is challenging to recognize the subtle darkening of a carpet over time. However, high traffic areas can become easily identifiable to a pair of fresh eyes and give an impression that your facility is not clean. That’s a mental mark against your business before your customer has even been greeted!

Pictured is carpet that we cleaned recently for a business owner who took charge of his customer's experience! You can see how dramatic the cleaning affected the appearance of the carpet, but what you can’t see is how fresh this entrance smelled too! Before customers even look around, they will be given the impression that they are in a clean and sanitary space.

Take a look around your business – is it time to have your carpets cleaned? Call SERVPRO and be proactive about establishing your business as one with a clean environment for your customers!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Certified: SERVPRO Cleaned

11/3/2020 (Permalink)

Certified: SERVPRO Cleaned Decal on Business Window Certified: SERVPRO Cleaned

With flu season right around the corner in addition to the COVID-19 pandemic, it’s important to ensure your facilities are clean and your customers and employees can stay healthy and safe.

SERVPRO has been partnering with local businesses to ensure their customers are safe and comfortable in their facilities with the Certified SERVPRO Cleaned program. 2020 has changed what it means to be clean and that’s why it’s important to go way beyond every day janitorial cleaning. We offer a proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise, so that your customers and employees can rest assured that you’ve selected a higher standard of clean – you are Certified: SERVPRO Cleaned.

After we implement a tailored cleaning program to meet your business’s needs, we will help you communicate your commitment to clean with a Certified: SERVPRO Cleaned window emblem and signage. Leverage SERVPRO’s trusted brand to reassure anyone in your place of business that you are taking the steps needed to keep your space at a higher level of clean.

Call us today to consult one of our experts about a tailored cleaning program to meet your business’s needs.

Commercial Disasters, Large or Small

7/7/2020 (Permalink)

When a fire breaks out at your place of business, SERVPRO knows how important it is to keep your business moving and to keep customers satisfied. Each year, SERVPRO responds to all sizes of disasters: whether you are a large manufacturer and distributor, or a small local business, SERVPRO responds with the same capacity to get your structure clean and safe.

We also understand that sometimes stopping business is not an option. This is why SERVPRO responds immediately to assess the damage done to the structure and establish a plan of action. This plan of action will work around YOUR schedule and YOUR operations; in this way, your employees and the function of your business will be disrupted as little as possible. We will work closely with your staff to ensure the job is done on your terms.

Choose SERVPRO for any size commercial disaster to get up and running ASAP.

Commercial Document Restoration

7/7/2020 (Permalink)

At SERVPRO of Davenport/Bettendorf, we understand that your documentation is extremely important to you and your clients, as well as essential to running your business. When it comes to water damage, timely response and mitigation is key to restoring your damaged documents. With our rapid response and state-of-the-art technology, SERVPRO of Davenport/Bettendorf can help save your important and sometimes irreplaceable files and get you back to running your business quickly.

The Document Restoration Team is very dedicated to your business’s privacy. In this way, all Document Restoration Team members are HIPAA Master certified; your documents remain under 24/7 video surveillance; and there is supervision of any team members entering and exiting the Drying Chamber Facility.

Depending on the severity of damage, there are a number of options and technologies employed in restoring your business’s documents:

  • Vacuum Freeze Drying—this process involves freezing your documents and drying them with various vacuums and pressures to achieve sublimation, which is the direct conversion of a solid (ice) into a gas (water vapor).
  • Digitization—we offer digitization of your business’s paper files, which can help create extra office space. If your file room was affected by water damage, digitization could solve this issue while preventing another water damage to files in the future.
  • Gamma Irradiation—this is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. This is used in water damage involving sewage and waste.
  • Certified Destruction—in the unfortunate event that we cannot save and restore your documentation, we also offer certified destruction and disposal of classified documentation. This can protect your business’s liabilities, brand image, or proprietary information.

If your business has suffered water damage to documents, please call SERVPRO of Davenport/Bettendorf at 563-386-3540.

Commercial Fire Hazards

6/29/2020 (Permalink)

When it comes to protecting your business, as well as your employees, it is important that your employers are well versed in fire safety. In this way, employers should always train their employees about work-related fire hazards, as well as what to do in case of a fire-related emergency situation. This involves having the proper equipment necessary to mitigate fires, such as fire extinguishers and training employees on how and when to use them. Here are some fire safety points for your business:

  • Make sure employees know where all exits are located
  • Though not always required, every business should have a plan for emergency evacuations
  • Educate your employees on your building floorplan, as well as location of emergency valve shut-offs

Call SERVPRO for more tips.

Commercial Fire Restoration With SERVPRO

6/29/2020 (Permalink)

Any amount of fire damage is devastating to a business owner, especially if it forces them to close their doors to customers. Every day that a business is closed, you’re losing money and customers. If fire and smoke damage wasn’t enough, you may be looking at extensive water damage from fire-fighting efforts. The faster you can reopen, the less disruption to your business.

We know that getting back to business is important, which is why SERVPRO will arrive “Faster to Any Size Disaster.” Our technicians have the experience and equipment necessary no matter the size or scope of your damage.

If you have a fire damage at your local business, big or small, call SERVPRO today to make it “Like it never even happened.”

Running a Business During the Coronavirus Outbreak

5/15/2020 (Permalink)

As we at SERVPRO well-know, unexpected disasters have a huge impact on small businesses. Many businesses are not able to reopen after floods, fires or other disasters force them to close their doors. This is no different during the coronavirus pandemic; local, “non-essential” Quad Cities businesses have been forced to close as we are all directed to stay at home. But for those “essential” businesses, it is no walk in the park. Precautions must be taken to protect employees and customers. As SERVPRO remains open, we are here with you in this trying time.

Here are some tips for those businesses that are still open or have re-opened:

  • Encourage sick employees to stay home
  • Foster a new workplace etiquette and environment: handwashing, no touch trash cans, hand sanitizer.
  • Clean on a regular basis
  • Talk to your employees about safety
  • Limit face-to-face contact

Commercial Cleaning Services Amid Coronavirus

4/26/2020 (Permalink)

drive thru window It has never been more important for essential businesses to clean and sanitize.

Do you have a small business in the Quad Cities area? At SERVPRO we understand that times are tough for our local businesses. Some of you have been forced to close your doors while others remain open to serve the public. At any rate, the cleanliness of your business has never been more important; this is where SERVPRO can help.

Our technicians are trained in adhering to the absolute highest cleaning and sanitation standards in the industry. Any and all cleanup and bioremediation performed by SERVPRO is 100% in accordance with the guidelines mandated by the CDC and all local Quad Cities authorities.

Why SERVPRO? We have a secret weapon. Our proprietary cleaning agent, SERVPROXIDE, is an EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses that are similar to Coronavirus on hard, non-porous surfaces.

Protect your business by calling SERVPRO today at (563) 386-3540 to learn more!

SERVPRO Helped the River Bandits Clean Flood Damage

6/19/2019 (Permalink)

SERVPRO quickly reported to the River Bandits Stadium following flood water damage.

This flood season has been rough on the Quad Cities. And you can’t look at the news without seeing some sort of flood coverage. A prominent photo many of you have seen is the Quad City River Bandits Modern Woodman Stadium completely surrounded by water. While the River Bandits were once again able to keep the flood waters from damaging their field, their batting cage area was not so lucky. Flood waters infiltrated this area and left behind large quantities of mud and silt.

Left without a place to practice, the River Bandits called on SERVPRO to make it “Like it never even happened.” SERVPRO reported to the stadium soon after getting the call to access the damage. We found a thick layer of mud left behind on cement surfaces, as well as on the green felt turf in their batting cages. At SERVPRO, we call this type of cleaning a muck-out. Once an assessment was made, we began work immediately. This involved power washing and sanitizing all surfaces in the batting cage area. Although it was a large job, we were able to be in and out within 2 days, allowing the River Bandits to get back to practicing and doing what they do best!

If your business experiences water or fire damage, call SERVPRO to make it “Like it never even happened.”

Smoke Damage Job at the Quad City Animal Welfare Center

6/19/2019 (Permalink)

A dryer fire at Quad City Animal Welfare Center forced them to temporarily close their doors. Thanks to SERVPRO, they are back I business!

Back in May of 2019, the Quad City Animal Welfare Center in Milan, IL, had a fire in their laundry room. Luckily, the fire was contained to the dryer; however, the smoke from the fire spread throughout the building, causing smoke damage to most of the facility. We were honored when we received the call from the center to help.

Once we received the call, SERVPRO arrived on the same day to do an assessment of the damage and provide emergency services. While the clinic escaped structural damage, most all surfaces were damaged by smoke, which made its way throughout the facility. Because this is a sterile environment for animal housing and operations, it was crucial that the property be deep cleaned and ready for everyday use. This involved deodorizing and using our ozone machines and air scrubbers to remove the smoke smell. All surfaces were also cleaned and sanitatized. SERVPRO got the clinic back in business in a week's time!

From start to finish, SERVPRO was able to make it “Like it never even happened.” If you have smoke damage, call us today!

SERVPRO Has the Capacity for Large Commercial Disaster Clean-ups

4/18/2019 (Permalink)

If you have a fire at your business, SERVPRO understands how important it is to get back to work as quickly as possible to avoid losses and keep your customers happy. In October of 2018, SERVPRO of Davenport/Bettendorf responded to a fire disaster at a large local manufacturer and distributor. An outside fire that made its way into the facility caused smoke and soot damage to their entire warehouse and much of the merchandise they distribute. For this company, stopping business was not an option. SERVPRO was able to accommodate this business and work around their schedules to ensure continuation of business and prevention of any further loss.

SERVPRO responded immediately to assess the damage and create a plan of action to work around their production facilities and employees. We worked closely with staff members and with their unique production schedule to minimize interruption with warehouse and office procedures. With light soot covering nearly every product and surface at the facilities, we worked with this business to meet their production and shipping deadlines. Because there could be no delays in the flow of production, there was no room for error. In one instance, SERVPRO was able to clean over 60,000 parts in only 3 hours. By the end of this job, this business was back to normal and functioning “Like it never even happened.”

This is just one an example of SERVPRO of Davenport/Bettendorf going above and beyond to accommodate local businesses. We are dedicated to restoring your business and avoiding business downtime. Whether you have a small business or a large commercial operation, SERVPRO has the skills and dedication to get the job done quick and with minimal interruption.

Choose SERVPRO for Commercial Cleaning Services

4/15/2019 (Permalink)

SERVPRO works around your business's schedule.

As a business owner, you understand the importance of maintaining a clean and odor free office space, and how the appearance of your business reflects on your reputation. As everyday wear and tear gradually soils your office space, it can often be a challenge for your regular cleaner or janitorial staff to tackle the grime. Whether you have an odor problem, soiled carpet, or simply need general cleaning services, SERVPRO of Davenport/Bettendorf is “Here to Help.”

SERVPRO offers full service capabilities that deliver a deeper clean than your average cleaning company. With 24/7 service, we will respond quickly to assess the amount of soil and determine the best cleaning options.

Below you will find the various commercial cleaning services we offer:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

If your local business is in need of cleaning services, call SERVPRO of Davenport/Bettendorf today at 563-386-3540. We will make it “Like it never even happened.”

Ready plan to stay in business

1/5/2018 (Permalink)

Ready business asks companies to take three simple steps: plan to stay in business encourage your people to become Ready and protect your investment.

Ready Business, and extension of the ready campaign, helps business owners and managers of small and medium sized businesses prepare their employees, operations and assets in the event of an emergency. The business section of Ready.gov contains vital information for businesses on how to get started preparing their business and their unique needs during an emergency.

The following are a few suggestions to help you develop an emergency escape plan:

Organize an emergency preparedness procedures review with employees to review your company’s emergency plans.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.

Conduct office evacuation exercises and drills. Have SERVPRO conduct a no cost ERP for your business.

Call SERVPRO Davenport/Bettendorf at (563)-386-3540 to establish your Emergency READY Profile.

Be ready with the SERVPRO Emergency Ready Program

1/5/2018 (Permalink)

The SERVPRO emergency READY Profile (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO ERP, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off valve locations and priority areas. It is also accessible online using your computer or tablet; download SERVPRO’s free ready plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO Davenport/Bettendorf as your disaster mitigation and restoration provider, giving you access to over 45 years of experience and a system more than 1,700 franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation.

The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO Davenport/Bettendorf at (563) 386-3540 to establish your Emergency READY Profile. 

Additional services we can provide to restore your business

1/4/2018 (Permalink)

  • Board ups- In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outside factors.
  • Inventory- SERVPRO of Davenport/Bettendorf uses Contents Claim Inventory Service technology which can generate a comprehensive room by room inventory check. Contents are categorized as salvageable, non salvageable and questionable.
  • Move-outs- If prolonged exposure to the loss event could cause additional damage to your contents, your contractor requests relocation of the contents, or the safety of your contents is a concern, a move out may be recommended.
  • Electronics cleaning- Smoke residues can contain acids that corrode metal surfaces when moisture is also present. IF the residues are not removed, corrosion can eat away at the metal casing and can ultimately cause electronic failure in the device.
  • Artwork- Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of valuable art requires the use of a trained art restorer, while less expensive art may not warrant these costly specialized services.

If your commercial property needs any of these additional services, give SERVPRO of Davenport/Bettendorf a call at (563) 386-3540.

An empty restaurant can cost you money

1/4/2018 (Permalink)

No matter the reason, when a restaurant is unable to open its doors, the cost can become significant. SERVPRO Davenport/Bettendorf understands the urgency of getting fire, water or mold damages taken care of quickly and correctly to minimize business interruption and recovery costs.

We provide 24-hour emergency services, as well as specialized cleaning services for emergency or special situations. We utilize 1-4-8 Service Response Guidelines to help ensure fast response and timely mitigation. Additionally, we offer maintenance services, such as hood and kitchen exhaust cleaning, helping to ensure your restaurant is always clean and ready for business. Our goal is to get your business up and running as fast as possible while reducing or eliminating interruptions. We work around your schedule—your convenience. We are here to help.

If your restaurant needs any of these services, give SERVPRO of Davenport/Bettendorf a call at (563) 386-3540.

Be Ready!

12/19/2017 (Permalink)

No one ever plans on a disaster, but you can and you must prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are "Ready for whatever happens".

Below is a list of advantages of the Emergency READY Profile:

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your SERVPRO Davenport/Bettendorf as your disaster mitigation and restoration provider.
  • Identification of the line of comment for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

Preparation is key to make it through any size disaster. Having a plan  in place will help minimize the business interruptions when a situation of this matter occurs. Don't wait until disaster strikes-be READY. Call SERVPRO Davenport/Bettendorf at (563) 386-3540 to establish your Emergency READY Profile. 

Is your business winter ready?

12/19/2017 (Permalink)

If you are not prepared, cold weather can elicit a drastic impact on your business. From heavy rain to freezing temperatures to damaging winds, sleet, or snow. All of these are serious weather related situations that may cause property damage. 

While you cannot control the weather, you can control your preparedness. You can take steps to help prevent costly damages. Consider taking the following precautions to protect your commercial property:

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water should be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor facets, consider shutting water off at the main valve in the basement. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 
  • Ask SERVPRO Davenport/Bettendorf to complete an Emergency READY Profile for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster. 

When winter weather strikes, call SERVPRO Davenport/Bettendorf at (563) 386-3540 to strike back. 

Restoring Your Quad Cities Commercial Property After A Water Damage Event

12/9/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at commercial properties in Davenport, Bettendorf or surrounding areas such as Muscatine and Clinton, are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Davenport/Bettendorf

SERVPRO of Davenport/Bettendorf specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.