Recent Posts

Warehouse Cleaning

4/6/2022 (Permalink)

It’s springtime here in the mid-west. Flowers are blooming, creeks are filling along with basements. Your business relies on your warehouse. We can help you keep the disaster downtime to a minimum. SERVPRO of Davenport specializes in water cleanup, fire damage restoration and mold mitigation. Our business is keeping your business running.

Water Removal and Dehumidification – Franchise professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

Fire, Smoke and Soot cleanup and restoration – SERVPRO of Davenport professionals will have your warehouse cleaned and business back open SERVPRO fast.

Mold Mitigation and Remediation – SERVPRO of Davenport professionals work to control and remove mold contaminants while protecting the health and safety of building occupants.

Call us today to have our professionals help your business stay open for business.

Be ready for the next mid-west disaster

4/5/2022 (Permalink)

Iowa Derecho 2020 Iowa Derecho 2020

When a storm is bearing down on your home there is one thing that could prove life saving to your family if the storm causes major damage to home, or neighborhood. This is the Emergency Supply Kit. Every home should have a kit made in case of a massive storm damages your home or business. These are the recommended items that you should have for your Emergency Preparedness Kit for your home or business. 

  • Water (one gallon per person per day)
  • Food (non-perishable 3 day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Clothing
  • Dust masks of bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Local Maps
  • Hygiene items
  • Important documents such as copies of insurance policies identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container.

Smoke and Soot Cleanup

3/7/2022 (Permalink)

Soot Damage to ceiling and fan When fire strikes smoke and soot are offenders of damage as well.

SERVPRO of the Quad Cities will do an examination of the area, to help determine what type of fire has taken place. Knowing the types of smoke and their patterns are vital to proper restoration. Smoke and soot can be very invasive and penetrate various cavities within your home, causing much more damage than is hidden.

Depending on the type of smoke depends on the type of residue that is left behind. Smoke has two forms, wet (plastic and rubber; low heat, smoldering, odor, sticky. Smoke webs are the most difficult to clean). Then there is dry smoke, (paper and wood, fast-burning, high temperature, heat rises, so smoke will rise as well.)

Some facts on smoke and soot:

  1. Hot smoke migrates to cooler areas and upper levels
  2. Smoke flows around plumbing systems
  3. The type of smoke greatly affects the restoration process.

Each fire is different, smoke in each fire is different. Each one requires a different solution that is specific to the conditions. SERVPRO of the Quad Cities are professionals and have the correct equipment needed to restore your fire damage. Like it never even happened.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

February 2022 Hometown Hero

3/3/2022 (Permalink)

Abby Ehrler our hometown hero along with her sister and part of the SERVPRO Marketing team Hand-made tie blankets made by our February Hometown Hero Abby Ehrler. Standing with her is her sister and part of the marketing team.

Hometown Hero in the Quad Cities ~ February 2022

A core value that we hold at SERVPRO is doing good for our community. An important part of that is acknowledging and thanking others who are doing their part to make the Quad Cities a great place to live. That’s why SERVPRO has partnered with KWQC-TV6 to feature a Hometown Hero every month in the Quad Cities!

This month, our hometown hero is Abby Ehrler. Abby is a Sophomore in High School. She is also a cancer survivor. She wanted to give back to kids that were sick; so, she started Abby’s Blankets of Strength. These tie blankets are all handmade her Abby and she donates them to local children’s hospitals.  We are so glad to have Abby Ehrler as a part of our community! To thank them for being our hometown hero, we gifted her a $50 Visa Gift Card and donated $100 to Abby’s Blankets of Strength on their behalf!

Keep an eye out for our next hometown hero! And if someone you know does great things for the Quad Cities, be sure to nominate them at https://www.kwqc.com/page/hometown-hero/#//

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

SERVPRO's of The Quad Cities Water Damage Process

2/18/2022 (Permalink)

Quad Cities Flooded When there is water damage, CALL SERVPRO of the Quad Cities; we're here to help!

What is SERVPRO’s Water Damage Process?

In order to start our service and restoration service, you must sign the “Service Authorization Form.” That will allow us to take action immediately.

  • 1 hour: from notice of loss SERVPRO professional will contact you to arrange for service
  • 4 hours: of loss notification, we will be on-site to start mitigation service.
  • Detailed Explanation: SERVPRO trained professional will walk you through the process, step-by-step
  • Pretesting: a professional will begin pretesting for restorability
  • 8 hours: of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.
  • Cleaning & Restoration: will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
  • Final walk-through: when the work is completed, we will have a final walk-through will be conducted to help ensure your satisfaction.

We also provide references upon request, if it helps and makes you feel more comfortable and confident in us!

So, when we get there, and we need to determine how to proceed; we have a few steps we do.

  1. Identify Source
  2. Identify the type of water
  3. Do a survey to see the extent of the damage and inspect the premises
  4. Identify signs of visible growth of mold
  5. We will move furniture; if needed
  6. Water Extraction
  7. Check the carpet pad
  8. Do our treatment for odor and disinfectant
  9. Disposal, we remove the bad
  10. Floor and Wall Inspection
  11. Inspect the carpet, remove it if needed
  12. Measure the temperature and humidity for drying analysis
  13. Use professional drying equipment

Thank you for choosing SERVPRO, we have over 50 years of experience and leadership in fire and water cleanup and restoration. Our goal is to help make it "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

No Power, No Problem

2/4/2022 (Permalink)

No power When power is out, no worries. Make sure to follow the steps below, which can help protect yourself, your family, and your employees.

We live in the Midwest…weather changes on a dime. So, when people say seasons changing, we just go with it. Sometimes, things happened and we aren’t prepared. SERVPRO of the Quad Cities wants to help you be prepared for anything.

As the seasons change, weather changes as well. Mother Nature isn’t nice sometimes. It can be from wind, rain, freezing temperature, freezing rain, thunderstorms, snow…whatever the season and weather are, it’s crucial to be prepared. No matter what weather we are having, there is a potential risk of power outages, some more potential than others.

Power outages disrupt our lives and business; we lose communications, water, and sometimes transportation. No power means no banks, no ATMs, no gas stations, and no shopping. More importantly, if there is no power, power outages can cause food to spoil, water contamination, and disrupt medical devices.

How can you protect yourself, your family, and your employees in the event of a power outage? Follow these steps:

  • Use generators outdoors only and away from windows,
  • Do not use the gas stove to heat your home,
  • Keep freezer and refrigerators closed until power is back on,
  • Have another way to refrigerate medicines and using power-dependent medical devices,
  • Disconnect all appliances and electronics to avoid damage from electrical surges,
  • Go to an alternate location for cooling and heat if you can,
  • Check on your neighbors.

SERVPRO of the Quad Cities is here to help!

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Upcoming February CE Classes

2/1/2022 (Permalink)

FREE CE Classes SERVPRO of Davenport/Bettendorf Moline/Rock Island is offering FREE CE Classes.

SERVPRO is offering two FREE continuing education courses for Iowa and Illinois agents on Thursday, February 17, 2022. along with a free lunch. The two courses we are offering are taught by Todd Davis. We will be discussing:

Peace of Mind, Living with Ethics in the AM 9 AM-12 PM (3 Credit Hours)

Singing In the Rain, Umbrella Policies in the PM 12:30 PM-4:30 PM (4 Credit Hours)

These classes will be held at Hilton Garden Inn, 959 Middle Rd., Bettendorf, IA 52722.

SERVPRO of Davenport/Bettendorf & Moline/Rock Island offers these Continuing Education Classes four times a year. Our team appreciates all that our local insurance agents do for us and our community, and want to help you succeed in your field.

If you’d like to attend one or both of these classes or have questions please contact SERVPRO at email marketing@SERVPROdavenport.com or call (563)386-3540.

Fire Restoration Services

1/28/2022 (Permalink)

A house on fire Fire Restoration Process is the same for residential or commercial; just on a grander scale.

Fires can be devastating; the aftermath can be even worse. How do you know where to start, what to do, or who to call? SERVPRO of the Quad Cities is your number 1 Fire & Water Cleanup & Restoration Company. A trained uniform and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. We offer several services for fire, smoke, and soot restoration.

Structural Cleaning: after smoke or fire damage, ceiling, walls, woodwork, carpeting, and floors will need to be cleaned thoroughly. A trained professional will pretest to determine the extent of damage and then use specific equipment and cleaning products required to clean and protect different types of surfaces found in your structure.

Contents Cleaning: all of your restorable contents in the affected area will be professionally cleaned and deodorized. This would include area rugs, furniture, draperies, and upholstery. A SERVPRO professional will carefully inspect and test all fabrics in the structure to determine cleaning methods that are the most appropriate.

Deodorization: SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left by fire and smoke damage. We do not just cover up the smell, we seek out the odor and remove it.

Additional Services we provide if needed board-ups, inventory, move-outs, electronics, and artwork cleaning.

Every fire damage is different and requires a unique solution, but in general, the process stays the same. Damage caused by fire is stressful and confusing, you need a caring expert to help and guide you through the crisis. SERVPRO of Quad Cities has been trusted for more then 2 decades. We will treat you with respect and empathy. Our goal is to help make it… "Like it never even happened."

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

Graffiti ~ We've got you covered!

1/17/2022 (Permalink)

broken window with graffiti; we can help clean it up! like it never even happen. SERVPRO of Davenport/Bettendorf Moline/Rock Island has you covered. We are here to make it "Like it never even happened."

Graffiti, what is it? It's a form of visual communication, that is typically illegal. It consists of writing or drawings on walls or other hard surfaces. It can be as simple as written words or as complex as a mural to full detailed paintings.

SERVPRO of the Quad Cities is more than just a Fire & Water – Cleanup & Restoration company. We have a multitude of services which we offer. Vandalism and graffiti can be very upsetting, regardless of whether it’s your home or business.

 SERVPRO of the Quad Cities will act quickly to remove vandalism and graffiti from exterior walls. We can also clean driveways, walkways, asphalt, metals, woods, glass, plastic, and masonry. Call us if you need a cleanup. We will make it, “Like it never even happened.”

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661

RESTORE Rather than REPLACE

12/20/2021 (Permalink)

Damaged Book SERVPRO would rather RESTORE than REPLACE!

When disaster strikes, SERVPRO of the Quad Cities understands that there is much more than emotional trauma that follows after a loss. Alleviating financial stress is a key element of our services.  When a disaster takes control of your life, we will help you take it back!

One of the services that SERVPRO of the Quad Cities provides that you may not be aware of is our Contents Claim Inventory Service. What is the Contents Claim Inventory? It is a physical inventory of your property that aids in keeping costs low and reducing job completion times.

Our Contents Claim Inventory services include:

  1. Inventory: A SERVPRO of the Quad Cities technician will provide a room-by-room inventory of all of your belongings and apply a bar code to each item. This service provides all of the information you could need in case of emergency while relieving the time and energy it would take for you to do it yourself...
  2. Move-Outs: When a structure undergoes extensive damage, part of the clean-up and restoration process may involve removing and relocating your contents for proper cleaning. At SERVPRO of the Quad Cities, we have a professional moving crew that carefully packages and moves your contents to our warehouse for the duration of the cleaning and restoration process.
  3. Contents Cleaning: Once we have evaluated what items are salvageable and which items must be replaced, we will carefully clean and restore these items using our professional processes. We always strive to bring your precious possessions back to their original luster, making it “Like it never even happened.”

Choose SERVPRO of the Quad Cities to protect and restore your most valuable assets.

SERVPRO of Davenport/Bettendorf | (563)386-3540
SERVPRO of Moline/Rock Island | (309)797-1199
SERVPRO of Muscatine | (563)264-8661